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Premium Research Feb 2025
... Product Promotion Content Promotion Measurement and Reporting Integration and Interoperability Service and Support Functionality Marketing Functionality Digital Commerce Functionality Marketing Digital Commerce Service and Support Inclusion Criteria Gartner Recommended Reading Note 1 Critical Capabilities Methodology ...

Analyst(s):   Julia Lintern   |   Jessica Dervyn   |   Mike Froggatt   |   Alex De Fursac Gash   |   Jason Daigler   |   Penny Gillespie
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Research Sep 2017
... enterprise. Analysis Key Concept: Budgeting for a Service-Based Approach to ITFM Key Concept: Funding Funding Discretionary IT Investments Key Concept: Transparency IT Financial Transparency Start the Transformation to Service-Based Costing Next, Move to Service-Based Pricing Key Concept: Allocation Choose ...

Analyst(s):   James Anderson   |   Cesar Lozada
Research Jun 2025
... Join Digital Juniper Networks Meter Nile TP-Link Wireless LAN Wired LAN LAN Infrastructure Management Campus Fabric Segmentation Zero-Trust LAN Guest Services AI Networking Unified Wired and Wireless LAN Wired-Only Refresh/New Build WLAN-Only Refresh/New Build Hands-Off NetOps Inclusion Criteria Gartner ...

Analyst(s):   Christian Canales   |   Tim Zimmerman   |   Nauman Raja   |   Mike Leibovitz
... marketing services, and the powerful impact quick lifts like profile optimization can have on business growth. Discussion Topics: Best practices from software and SaaS providers who maintain growth in uncertain business cycles. Practical and effective ways to leverage expert sales and marketing services now ...
Research Jul 2017
... Introduction Analysis The IT Service Delivery Model Reflects the Maturity of the IT Organization Different IT Delivery Models Result in Different Actions The Asset Optimization Model: Take Immediate Action The Process Optimization Model: Shift From an IT Focus to a Business Focus The Service Optimization Model: ...

Analyst(s):   Kevin Ji
Announcement May 28 2019
... assigning their endless digital activities to their virtual personal assistants (VPAs), chatbots and other self-service tools will grow over the next 10 years.” Shift in Customer Self-Service Self-service is becoming the norm as customers increasingly expect an effortless experience at scale. Organizations ...
Research January 02 2019
... Customer Acquisition for Tech CEOs Primer for 2019 Tech startups and emerging tech providers require innovative go-to-market strategies to enable rapid growth and market reach. Analysts: Christine Tenneson, Rob Addy, Chrissy Healey, Mark Paine, George Brocklehurst, Monica Zlotogorski, Michele Buckley, ...
Webinar On-Demand
... This session has been canceled. We apologize for the inconvenience. Scaling and commercializing generative AI (GenAI) solutions across industries will demand significant organizational efforts to integrate them across the enterprise. Despite GenAI being relatively new, industries have moved fast on ...

Analyst(s):   Moutusi Sau   |   Jeff Cribbs   |   Alexander Hoeppe
Webinar On-Demand
... Scaling and commercializing generative AI (GenAI) solutions across industries will require massive organizational efforts to bring them across the enterprise. Despite GenAI being relatively new, industries have moved fast on implementation and the majority of these case examples are already in use. ...

Analyst(s):   Moutusi Sau   |   Jeff Cribbs   |   Alexander Hoeppe
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