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Research Feb 2024
... business may significantly affect IT service delivery and sourcing by increasing efficiencies, enhancing risk management and improving compliance processes. Sourcing, procurement and vendor management leaders should explore the benefits of GenAI when sourcing services. Overview Strategic Planning Assumption ...

Analyst(s):   Ishan Anand   |   Biswajit Maity   |   DD Mishra   |   Delphine Pouget
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Premium Research Aug 2024
... Communications service providers seek to capitalize on 5G’s market potential in enterprise services as they continue to invest in network rollouts. To do so, CSPs must prove how 5G can deliver distinctive enterprise value from both new and upgraded wireless industry vertical use cases. Overview Introduction ...

Analyst(s):   Gaspar Valdivia   |   Pablo Arriandiaga
Premium Research Jan 2024
... Energy cost volatility and supply uncertainties are causing energy-provisioning disruptions. Businesses across sectors from service-oriented to supply-chain-based are investing in energy infrastructure to manage growing business risk, which is creating growth opportunities for product leaders. Overview ...

Analyst(s):   Lauren Wheatley   |   Lloyd Jones
Research May 2024
... Planning Assumption Introduction Analysis Gartner Recommended Reading Note 1: Sustainable Software Sourcing Assessments Note 2: PC as a Service (PCaaS) and Refurbishment Services Gartner Research ...

Analyst(s):   Stuart Downes   |   Stephen White   |   Autumn Stanish
Research Nov 2024
... speed 5G adoption, shift user behavior and drive network investment. This trend gives technology and service providers monetization opportunities with differentiation, offering tailored solutions and services for GenAI applications. Overview Strategic Planning Assumptions Introduction Market Trend Gartner ...

Analyst(s):   Ranjit Atwal   |   Peter Liu
Research Mar 2025
... opportunity in 2025, growing at a 6.9% compound average growth rate from 2024 to 2029. This research helps technology and service providers uncover three key revenue growth levers for DIA services. Overview Introduction Market Trend Gartner Recommended Reading Note 1: Dedicated Internet Access Note 2: Changes ...

Analyst(s):   Nitin Narang   |   Grigory Betskov   |   Gaspar Valdivia
Research Jan 2025
... such as incentives and penalties in managed services outsourcing deals can help align provider behavior to your business objectives. Sourcing, procurement and vendor management leaders can use this research to structure deals that drive quality of services and deliverables. Overview Introduction Analysis ...

Analyst(s):   Lance Pate   |   Randy Blondeau   |   Biswajit Maity   |   William Maurer   |   Tom Sieber   |   Brett Sparks   |   Jess Aggio
Research Sep 2022
... Access Insights Already a Gartner client? Network and service assurance evolution is central to operations transformation in communication service providers. As CSP CIOs focus on intent-based orchestration and hyperautomation, getting the proper assurance architecture is critical to achieving intelligent ...

Analyst(s):   Susan Welsh de Grimaldo   |   Amresh Nandan
Premium Research Oct 2024
... Salesforce Sapiens Socotra Policy Billing Claims Architecture & Adaptability Ecosystem & Integration Data & Analytics Service Composing Experiences Policy Life Cycle Administration Service Proposition Automation and Intelligence Inclusion Criteria Gartner Recommended Reading Gartner Recommended Reading ...

Analyst(s):   Sham Gill   |   James Ingham
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