... indicate potential benefits beyond productivity and efficiency. CSP CIOs must carefully identify and prioritize specific use cases across commercial, service and network operations, for adequate impact to realize their strategic objectives. About the Speaker Session Description Gartner Recommended Reading ...
Analyst(s): Ajit Patankar | Pulkit Pandey
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... Technology and service providers are strategically offering smart manufacturing solutions aligned with the principles of Industrie 4.0/5.0. Product leaders managing I4.0 manufacturing portfolios can leverage the digital journey landscape to determine the aspects they can impact as trusted advisors. ...
Analyst(s): Bettina Tratz-Ryan | Alexander Hoeppe | Arjun Boparai
... outlines the process along with best practices and resources available to support organizations undergoing benchmarking exercises using the Gartner self-service Applications tool. Key Findings Recommendations Summary of Results Gartner Recommended Reading Recommended Readings by Author Gartner Research ...
... Access Research Already a Gartner client? Sourcing procurement and vendor management leaders can leverage telecom expense management services to financially optimize their telecom estate. This toolkit provides relevant metrics and requirements for an effective RFP to ensure the outcome of the TEM deployment ...
Analyst(s): Danellie Young | Matt Baldino | Katja Ruud
... Conversational AI (CAI) products and platforms use natural language interfaces to enable the discovery and purchase of goods and services via a dialogue with a machine. Executive leaders can download this presentation for a high-level overview of this technology for rapid consumption and insight. Gartner ...
Analyst(s): Gabriele Rigon | Brian Prentice | Christian Stephan
... Senior insurance executives’ top priority is modernizing business-critical systems, and this is expected to continue in 2025. Financial services leaders in insurance can use these findings to see the overall priorities of industry peers, as well as their plans to advance underwriting capabilities. Overview ...
Analyst(s): Richard Natale | Hannah Edmunds | Lachezar Manasiev
... Government CIOs must apply IT operating models across different areas of their organization to deliver outcomes for improved citizen experience and service delivery quality. Government CIOs can use this guidance to adopt the operating model that best achieves the organization’s digital ambitions. Overview ...
... banking industry faces challenges and opportunities including lowering interest rates, new customer expectations and emerging technologies. Financial services leaders in banking can use these trends to inform strategies for digital transformation, customer experience and AI. Overview Conclusion Gartner Recommended ...
Analyst(s): Benjamin Seesel | Sophia Palmstedt | Uri Lerner
... Organizations must modernize their customer engagement architecture to meet expanding customer expectations and support a diversified service team. This research provides a guidance framework for application technical professionals responsible for this modernization effort. Overview Problem Statement ...