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Research Apr 2022
... Access Insights Already a Gartner client? Leading organizations are transforming their business models to create new sources of revenue, service and experience for customers. Enterprise architecture and technology innovation leaders must use a business architecture landscape to provide the insight and ...

Analyst(s):   Neil Osmond   |   Marcus Blosch   |   Saul Brand
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Research Jan 2022
... The pandemic accelerated public service delivery via digital channels, exposing serious deficiencies around identity today. Government CIOs should assume new responsibilities in digital identity ecosystems to improve trust and adoption by citizens beyond sectors and borders. Overview Strategic Planning ...

Analyst(s):   Arthur Mickoleit   |   Michael Brown
Research Jun 2017
... This Market Guide covers important breakthrough patient financial services solutions that leverage AI/machine learning and natural-language processing within critical clinical documentation and coding processes. This research will help CIOs understand capabilities, the vendor landscape and ROI. Market ...

Analyst(s):   Manav Sachdeva   |   Barb Mann   |   Vi Shaffer
Research Oct 2020
... Access Insights Already a Gartner client? Innovation to enable digital business rightly focuses on creating the services and experiences that the customer wants and needs. Enterprise architecture and technology innovation leaders can use this case study to leverage design thinking and deliver on their ...

Analyst(s):   Marcus Blosch
Guide May 16 2025
... on IT. To build a foundation for an effective digital talent strategy, start by asking these questions: What share of current FTEs are currently dedicated to digital delivery work? What share of current FTEs are capable of supporting digital delivery work? How many current employees in traditional finance ...
Complimentary Research June 24 2025
... goals, initiatives and urgency drivers. This method ensures everyone agrees on how to communicate the plan as concisely as possible and can also be shared with all stakeholders to bring them up to speed. Ensure a customer-centric buying experience while improving productivity A good sales strategy template ...
Guide October 24 2024
... are performing new-in-kind technology services. For many organizations, this introduces new risks that existing third-party risk management programs can’t handle. To solve for this, some organizations — especially in highly regulated industries like financial services — are adopting a centralized governance ...
... primarily by service provider build-outs while the enterprise will show a slight decline in unit purchases with only slight growth in revenue." Additional information is available to clients who have access to Gartner's Servers Quarterly Statistics. This database provides worldwide market size and share data ...
Blog Post February 05 2021
... commerce. But my more fundamental conclusion was that money, in any form, is really our way of initiating or activating service to one another and organizing markets so that complex services, requiring more resources and people, can be delivered effectively. At its worst, money can serve exploitive and dangerous ...
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