... ability to provide effective services is becoming a key driver of digital transformation. Fifty percent of government respondents cited improved citizen experience as one of their top three priorities. “As AI and decision intelligence increasingly automate and streamline service delivery, the traditional ...
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... products and services in 2016, an increase of 2.4 percent over 2015, according to Gartner, Inc. This forecast includes spending on internal services, software, IT services, data center, devices and telecom services. Government comprises state and local governments and national government.
IT services (which ...
... financial services and compliance reporting for their clients. Accounting software streamlines bookkeeping, tax preparation, and financial reporting processes, ensuring compliance with regulatory standards. This saves time, reduces errors, and allows accountants to provide more value-added services to their ...
... of renewal. 4. Provide stellar customer service Customer service is an important consideration for buyers planning software renewals. In fact, 84% of buyers look for superior support services during the renewal stage*. Therefore, provide timely customer service that meets customers’ needs and resolves ...
... management strategy? Laurie Roy, VP of Human Resources and Global Talent Management at Alcoa, shares how Gartner’s business and technology insights services helped her team transform performance management to create a different work culture. Performance management and talent management processes are absolutely ...
... opportunity when leads are generated from Gartner Digital Markets,” Saunders added. The company has also found success utilizing the detailed lead notes shared by software advisors at Gartner Digital Markets to support its sales outreach and save time. “The level of detail and amount of information the sales ...
... office December 10, to help a Stamford organization provide holiday gifts for thousands of local children in need. Members of the Gartner Creative Services and Public Relations teams dedicated their year-end team-building offsite to volunteer for the 25th annual gift drive held […]
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... Molly University: Duquesne University Business Unit: Client Partner Group Client partners ensure that clients are being effectively served by Gartner services by developing and documenting a deep understanding of each client’s businesses and challenges. They maximize a client’s satisfaction and team up with ...
... University: University of Florida Business Unit: Client Partner Group Client partners ensure that clients are being effectively served by Gartner services by developing and documenting a deep understanding of each clients’ businesses and challenges. They maximize a client’s satisfaction and team up with ...