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Premium Research May 2024
... Chinese and global independent software vendors. Product managers will need to deliver on top application needs such as sales management and customer service, and adopt effective go-to-market strategies. Overview Introduction Impacts and Recommendations Gartner Recommended Reading Note 1: Top Applications ...

Analyst(s):   Jimmy Chuang
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Research Jan 2024
... Winners will be those who adopt the technology innovation quickly to gain an advantage. From the way the organization is managed to how products and services are sold to customers, the defining characteristic is speed. Overview Strategic Planning Assumptions Analysis A Look Back Gartner Recommended Reading ...

Analyst(s):   Arup Roy   |   Mark Petty   |   Raymond Paquet   |   Peter Havart-Simkin   |   Annemarie Roussel
Research April 05 2022
... Security Operations Primer for 2022 Make sure your service providers can deliver 24/7 and on-demand SecOps capabilities. Security and risk management (SRM) leaders need to: Identify the need for operational security Respond to cybersecurity incidents Select detection and response (SMDR) technologies ...
Premium Research Jun 2024
... NEC continues to focus on transforming its traditional IT services/infrastructure businesses in Japan and growing new businesses in the global market, especially in 5G, digital government/finance and healthcare. IT leaders can use this document to assess NEC’s strengths and challenges. Overall Rating ...

Analyst(s):   Tadaaki Mataga   |   Hiroko Aoyama   |   Hiroyuki Suzuki   |   Pankil Sheth   |   Bettina Tratz-Ryan   |   Wataru Katsurashima   |   Akimasa Nakao   |   Nick Ingelbrecht   |   Kosei Takiishi   |   Sheetal Duggal   |   Kaoru Yano
Research Jul 2024
... Access Research Already a Gartner client? Often, there is no clear path for I&O leaders to transition from capex to consumption or subscription service models. Internal financial pressure toward capex and manufacturer pressure to adopt consumption models prevent easy transition. We advise on how to build ...

Analyst(s):   Philip Dawson   |   Jason Donham
Research Jul 2024
... Access Research Already a Gartner client? End-user services leaders can improve efficiency and security by taking a modern approach to patching Windows and third-party applications on endpoints. This research provides guidance on strategies and technologies that can improve endpoint patching. Overview ...

Analyst(s):   Craig Fisler   |   Tom Cipolla   |   Sunil Kumar   |   Lina Al Dana
Research Feb 2025
... adopting new DEX tools or evolving existing deployments for new use cases, but often miss key implementation steps that drive sustained ROI. End-user services leaders can use this research to successfully deploy new or expand DEX tool use cases to ensure long-term value. Overview Strategic Planning Assumptions ...

Analyst(s):   Stuart Downes   |   Lina Al Dana   |   Dan Wilson
Premium Research Aug 2024
... volatility, causing organizations to seek deeper insights and better control of logistics spend. Logistics leaders can use this research to identify service providers in the freight audit and payment market that help deliver logistics insights and control costs. Overview Market Definition Market Description ...

Analyst(s):   Brock Johns   |   Brian Day   |   Brian Whitlock
Premium Research Aug 2024
... S. sanctions and increased R&D expenses. Sourcing, procurement and vendor management leaders can use this analysis to evaluate Huawei’s products, services and strategy. Overall Rating Detailed Rating Gartner Recommended Reading Note 1: Gartner’s Financial Statement Scorecard for Public Companies Company ...

Analyst(s):   Technology Innovation Team
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