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Research May 2024
... accessibility is no longer just a legal requirement; it’s a business imperative. Software engineering leaders and their teams must evaluate platform and service vendors in a complex market experiencing strong growth. This guide will help them navigate the market and make informed decisions. Overview Strategic ...

Analyst(s):   Brent Stewart   |   Will Grant   |   Arun Batchu
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Premium Research Sep 2024
... Incorporating GenAI functionality into TSP products and services generates a transfer payment from software providers to LLM inference providers, resembling a “tax” that providers cannot control. This research helps product leaders plan for this “tax” to protect their revenue and margins. Overview Strategic ...

Analyst(s):   John Lovelock   |   Mark McDonald
Premium Research Aug 2024
... challenging requirement for digital commerce businesses. Digital commerce leaders can use this research to leverage product experience management in service of optimizing product content, growing revenue and improving CX. Overview Introduction Analysis Gartner Recommended Reading Gartner Recommended Reading ...

Analyst(s):   Jason Daigler   |   Helen Grimster
Research Apr 2025
... Research Already a Gartner client? Everything generates log telemetry, making log monitoring and analysis solutions crucial for understanding system and service health and accelerating problem diagnosis. Use this Market Guide to understand the diversity of solutions available and select the products that best ...

Analyst(s):   Gregg Siegfried   |   Pankaj Prasad
Research Apr 2025
... markets by focusing on customer challenges not fully addressed by hyperscalers. We review the market for specialty cloud infrastructure and platform services, and offer guidance to I&O leaders on when to consider specialty cloud providers. Overview Market Definition Market Description Market Direction ...

Analyst(s):   Alessandro Galimberti   |   Elaine Zhang   |   Dennis Smith
Premium Research Jun 2024
... future plans involving Citrix. The summary also assesses members’ future strategies for utilizing Virtual Desktop Infrastructure (VDI) and Desktop as a Service (DaaS). Overview Summary of Results Survey Results Detail Gartner Research ...

Analyst(s):   Consult the Board Research Team
Premium Research Mar 2025
... wireless local area network (LAN) and on-premises data centers network architecture, the wide area network (WAN) solutions utilized to connect edge services, and the key challenges or lessons learned. Overview Summary of Results Survey Results Detail Gartner Research ...

Analyst(s):   Consult the Board Research Team
Premium Research Dec 2024
... Board survey summary features inputs from 15 Technology Infrastructure Research Board members regarding their approaches to managing and optimizing IT service management supplier(s) (ITSM) or IT operations management (ITOM) costs. It discusses members’ strategies to optimize supplier costs, their level of ...

Analyst(s):   Consult the Board Research Team
Research Jun 2017
... platform-based business operating model. The goal was to build one digital platform for multiple business ecosystems. Case Study A Unified Banking Services Strategy for 40 IT Departments Platforms as a Business Strategy, Not Just a Technology API Champions Ensure Continued Success Gartner Insights Abstract ...

Analyst(s):   Mary Mesaglio   |   Kristin Moyer   |   Hung LeHong   |   Ian Cox   |   Lee Weldon
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