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Research January 28 2026
... How Top-Performing Tech CEOs Navigate Pivots By Tech CEO Research Team Top-performing tech organizations are more likely to have successful pivots than trailing tech organizations. Tech CEOs navigate strategic pivots across four overarching categories: Product-centric pivots Go-to-market pivots Techno ...
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Premium Research Mar 2026
... Gartner First Takes Fresh insights on emerging trends AWS and Cerebras’ partnership on inference cloud isn’t just optimizing AI infrastructure or tokenomics, it’s a strong step toward offering an alternative to leading GPU-based solutions. Product leaders will find that, unlike training, AI inference ...

Analyst(s):   Jon Erensen   |   Gaurav Gupta
Premium Research Aug 2023
... This document provides Gartner’s segmentation, definitions, research methodologies and metrics that form the basis of the imaging and print service market share and forecast statistics. What You Need to Know Introduction Notable Changes Market Methodology High-Level Definitions and Segmentation Gartner ...

Analyst(s):   Dean Blackmore
Conference March 2 - 3
... and orchestrate agile plans, governance, and talent to deliver sustained business value. Meet our speakers Get inspired by thought leaders slated to share big ideas and field-tested best practices. Discover what it’s like to experience Gartner CIO Leadership Forum. Start your conference experience. Register ...
Research Apr 2019
... Vendors’ positions in this Magic Quadrant reflect customers’ new expectations in areas such as digital technician support, outcome-based service business models, and AI-driven scheduling and decision support. When assessing vendors, look for packaging of multiple technologies and proven results. Market ...

Analyst(s):   Jim Robinson
Research Mar 2023
... Democratization of technologies is extending the cloud-based AI services competition approach from technology-centric to solution-oriented. Technology and service providers must support both professional developers and business users to compete in the AI services market. Overview Analysis Product or Portfolio Overview ...

Analyst(s):   Tracy Tsai   |   Rajesh Kandaswamy
Webinar On-Demand
... workforce planning methodology that incorporates AI and agile employment models to help organizations keep pace with changing work needs. Gartner will also share examples from leading organizations that have embraced this approach. Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com ...

Analyst(s):   Vatsala Syed
Research Oct 2017
... The market for social customer service applications is leveling out, with existing vendors expanding capabilities to support messaging and few new entrants. As application leaders supporting CRM adopt long-term strategies, we see social media suites and multichannel providers dominating. Market Definition ...

Analyst(s):   Jenny Sussin   |   Guneet Bharaj
Research Jun 2021
... This document provides Gartner’s segmentation, definitions, research methodologies and metrics that form the basis of the imaging and print service market share and forecast statistics. What You Need to Know Introduction Notable Changes Methodology Metrics High-Level Definitions and Segmentation Gartner ...

Analyst(s):   Lai-ling Lam
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