... To exploit the service market potential of Workday, tech services leaders must address emerging competitive dynamics. Navigating these requires addressing international expansion, new industry focus, co-selling, co-innovation and tailored build across Workday opportunities. Overview Strategic Planning ...
Analyst(s): Fabio Di Capua
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... US Bank redesigned their IT Service Catalog based on employee feedback collected through targeted surveys, usability testing, and contextual inquiry. A comprehensive study of the user experience led them to create a simpler, cleaner and more intuitive interface, promoting the self-provisioning of employee ...
Analyst(s): Infrastructure and Operations Research Team
... Access Insights Already a Gartner client? The digital business process services market will grow to over $106 billion by 2024, at a 10.8% CAGR. These services require investment in technology assets and intellectual property delivered alongside business process domain and/or industry expertise and enhanced ...
Analyst(s): Chrissy Healey | Dean Blackmore | Colleen Graham | Brendan Williams
... Access Insights Already a Gartner client? Over the next five years, the market for secure access service edge will grow at a CAGR of 36%, reaching almost $15 billion by 2025. Buyers will split between single-vendor and dual-vendor approaches. Overview Strategic Planning Assumption Forecast Data Summary ...
... The cloud IT services market is highly fragmented, and the number of vendors continues to grow. To successfully compete, tech services leaders must offer end-to-end solutions, begin each engagement with consulting, and differentiate themselves through empathy, industry knowledge and trustworthiness. ...
... Strategic cloud platform services provide integrated offerings, such as computing and networking services, managed application and database services, and transformation services. Infrastructure and operations leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. ...
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... ecosystems in an evolving business landscape, new business models require an evaluation of auditing service capabilities. Corporate controllers can use this research to assess today’s external audit services market. Overview Market Definition Market Description Market Direction Market Analysis Representative ...
Analyst(s): Janel Everly | Miles Onafowora | Michelle Carlsen | Shannon Cole | Jeffrin Francis
... integration and managed services opportunity. Working with Gartner led to at least a 30% increase in proposal efficiency. Mission-critical priority 22nd Century Technologies CEO, Anil Sharma engaged Gartner to help the company position itself for a significant integration and managed services opportunity. How ...