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Research Mar 2026
... complex workflows. Product managers should prioritize mesh architectures and explainability to fully leverage DSLMs’ competitive edge and win more market share. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Esha Bhatia
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Conference November 4 - 6
... year’s tracks and featured sessions, covering emerging trends and key challenges in IT. Meet our speakers Get inspired by thought leaders slated to share big ideas and field-tested best practices. Join your peers CIOs, IT executives and their senior leadership teams are welcome at Gartner IT Symposium ...
Research Oct 2024
... Enterprises use MNS to balance expense optimization with network and security service operations quality. I&O leaders seek AI/machine learning-enabled providers to achieve shorter cycle times and higher quality services via automation. This research will help navigate the competitive MNS market. Strategic ...

Analyst(s):   Danellie Young   |   Ted Corbett   |   Karen Brown   |   Lisa Pierce   |   Jon Dressel   |   Nauman Raja
Research Nov 2024
... Research Already a Gartner client? Enterprises engage external services for cloud ERP applications to modernize their ERPs and drive better business outcomes. IT leaders should use this Magic Quadrant to evaluate providers of cloud ERP services as part of their composable ERP strategy. Strategic Planning ...

Analyst(s):   Alan Stanley   |   Greg Leiter   |   Allan Wilkins   |   Irmina Melarkode   |   Danny Kreidy   |   Irada Veliyeva   |   Shubham Rathore
Research May 2024
... crucial to delivering on business objectives, yet many customer service and support leaders struggle to change longstanding organizational culture. Follow these five steps to effectively drive culture change to support strategic customer service initiatives. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Brian Weber   |   Jonathan Schmidt
Research Apr 2024
... leaders can use this research to evaluate and select optimal global network service partners. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions AT&T BT Colt Technology Services Comcast Business Deutsche Telekom GTT Communications NTT Orange Business ...

Analyst(s):   Karen Brown   |   Lisa Pierce   |   Danellie Young   |   Gaspar Valdivia
Research May 2024
... client? The worldwide data and analytics services market is forecast to reach $323 billion in 2024, with a five-year CAGR of 13.6% by 2028. Growth is driven by an acceleration of data modernization efforts to support AI adoption and an increase in reliance on service providers. Overview Forecast Data Summary ...

Analyst(s):   Robert Brown   |   Ben Fieselmann   |   Bryan Haley   |   Dane Anderson   |   Srujan Akurathi   |   Christopher Marshall   |   Colleen Graham
Premium Research Sep 2024
... Global WAN services are vital for enterprises navigating digital transformations, relying on robust networks to meet demands for reliable, scalable connectivity. This note guides infrastructure and operations leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...

Analyst(s):   Peer Contributors
Research Aug 2024
... Deloitte Eviden (Atos) HCLTech Hitachi Digital Services IBM Infosys LTIMindtree NTT DATA Persistent Rackspace Technology SMX Tata Consultancy Services Tech Mahindra Virtusa Wipro Baseline Capabilities Cloud-Native Capabilities Professional Services Managed Services Tools, Platforms and Automation DevSecOps ...

Analyst(s):   Tom Sieber   |   Craig Lowery   |   Lydia Leong   |   William Maurer   |   Tobi Bet   |   Christopher Wiles   |   Mark Ray
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