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Premium Research Jul 2024
... Data and analytics service providers enable organizations to streamline their data for operational and analytical purposes through consulting, system integration and managed services. Data and analytics leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...

Analyst(s):   Peer Contributors
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Announcement September 14 2021
... 2021 Gartner Identifies the Top 10 In-Demand Shared Services Skills for Finance Several Locations Have a Strong Supply of the Most Sought-After Shared Services Skills Accounting experience is the most commonly sought-after competency for finance shared services, according to Gartner, Inc. A Gartner TalentNeuron ...
Research Nov 2020
... Application leaders responsible for customer service can use this research to assess the best-fit provider for their geographic and functional requirements. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions 8x8 Amazon Web Services Content Guru Evolve IP Five9 Genesys Lifesize ...

Analyst(s):   Pri Rathnayake   |   Drew Kraus   |   Steve Blood
Research Dec 2023
... Access Insights Already a Gartner client? The worldwide IT services market is forecast to grow by 8.7% in U.S. dollars in 2024 (8.5% in constant currency). This growth is being driven by enterprises investing in organizational efficiency and optimization projects to stay resilient during this period ...

Analyst(s):   Robert Brown   |   Chrissy Healey   |   Ed Anderson   |   Cathy Tornbohm   |   Christine Tenneson   |   Neha Sethi   |   Grigory Betskov   |   David Ackerman   |   Colleen Graham   |   Rene Buest   |   Brendan Williams   |   Fabio Di Capua   |   Ben Fieselmann   |   Hardeep Singh   |   Gaspar Valdivia   |   Scott Frederick   |   Brandon Medford   |   Srujan Akurathi   |   Misako Sawai   |   Katie Gove   |   Eric Cheung   |   Sid Nag   |   Tom Coshow
Research Sep 2023
... Access Insights Already a Gartner client? The worldwide IT services market is forecast to grow by 10.4% in U.S. dollars in 2024 (8.9% in constant currency). This growth is being driven by enterprises investing in organizational efficiency and optimization projects to stay resilient during this period ...

Analyst(s):   Colleen Graham   |   Scott Frederick   |   Ed Anderson   |   Katie Gove   |   Robert Brown   |   Grigory Betskov   |   Eric Cheung   |   Chrissy Healey   |   Tom Coshow   |   Sid Nag   |   Gaspar Valdivia   |   Hardeep Singh   |   Fabio Di Capua   |   Brendan Williams   |   Ben Fieselmann   |   Cathy Tornbohm   |   Christine Tenneson   |   Rene Buest   |   David Ackerman   |   Neha Sethi   |   Srujan Akurathi   |   Misako Sawai   |   Brandon Medford
Premium Research Mar 2024
... In the software and services industries, rapid development of and investment in emerging technologies is shifting the way product leaders plan for and evaluate success. Gartner’s 2023 benchmark results show data and analysis was the most common ET investment category among participating providers. Overview ...

Analyst(s):   Walker Black
Research Mar 2024
... Access Insights Already a Gartner client? The worldwide IT services market is forecast to grow by 9.7% in U.S. dollars in 2024 (8.6% in constant currency). Enterprises will continue to remain cautious around new project signings during 1H24, with spending expected to accelerate as we move through the ...

Analyst(s):   Grigory Betskov   |   Ed Anderson   |   Ben Fieselmann   |   Sid Nag   |   Katie Gove   |   Tom Coshow   |   Robert Brown   |   Srujan Akurathi   |   Chrissy Healey   |   Mohit Khemka   |   Brandon Medford   |   Neha Sethi   |   Fabio Di Capua   |   Eric Cheung   |   Cathy Tornbohm   |   Hardeep Singh   |   Christine Tenneson   |   David Ackerman   |   Gaspar Valdivia   |   Scott Frederick   |   Rene Buest   |   Colleen Graham   |   Brendan Williams   |   Misako Sawai
Premium Research Jan 2023
... was 13.8%. HR providers grew above average in revenue growth and operating margin, while CM providers continue to decline in both. Technology and service providers can learn more by downloading the attached presentation. Gartner Insights Abstract ...

Analyst(s):   Hardeep Singh
Research Mar 2023
... Access Insights Already a Gartner client? The worldwide IT services market is forecast to grow by 9.1% in U.S. dollars in 2023 (8.5% in constant currency). This growth is being driven by enterprises investing in technology to gain competitive advantage during this period of economic uncertainty. Table ...

Analyst(s):   Sid Nag   |   Neha Sethi   |   Srujan Akurathi   |   Misako Sawai   |   Eric Cheung   |   Rene Buest   |   Robert Brown   |   Ed Anderson   |   Hardeep Singh   |   Scott Frederick   |   Brandon Medford   |   Tom Coshow   |   Sandra Notardonato   |   Katie Gove   |   David Ackerman   |   Brendan Williams   |   Grigory Betskov   |   Arup Roy   |   Colleen Graham   |   Fabio Di Capua   |   Christine Tenneson   |   Gaspar Valdivia   |   Chrissy Healey   |   Lisa Unden-Farboud   |   Cathy Tornbohm
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