... Advanced manufacturing technology and ecosystem integration will propel chip performance to power future generations of AI and high-performance computing applications. This research analyzes 12 emerging technologies in AI and HPC semiconductors for product leaders to track and implement. Overview Anal ...
Analyst(s): Guy Robertson | Shrish Pant | Thomas Chiang | Rithvik Kumar | Menglin Cao | Bob Johnson | Gaurav Gupta | Joseph Unsworth
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... Upcoming shifts in the agentic AI market will significantly change agentic products and use cases. Product leaders must future-proof for success by investing in emerging technologies that are key to unlocking next-level agency applications. Overview Strategic Planning Assumptions Analysis Gartner Recomm ...
Analyst(s): Akhil Singh | Aakanksha Bansal | Anushree Verma | Alfredo Ramirez IV | Eric Goodness | George Brocklehurst | Danielle Casey
... Third-party services are frequently required to support master data management programs, yet identifying appropriate service providers can be problematic. Data and analytics leaders should use this Market Guide to identify characteristics of service providers best-suited to their situational needs. ...
... Gartner, Magia is positioning itself as a strong specialty services business aligned with corporate business goals. Recent partnership wins include: 100% growth in company size in the past 24 months A 200% increase in the number of managed services customers in the past 18 months A competitive positioning ...
... Years of investment in digital self-service have not led to more customers successfully resolving issues on their own. Customer service and support leaders can improve self-service success by understanding customer intent and actively matching customers to the most relevant solutions. Gartner Research ...
Analyst(s): Eric Keller | Andrew Schumacher | Kim Hedlin | Keith McIntosh | Olivia Foster
... Services buyers evaluate multiple commercial constructs beyond pricing to optimally align contracts to their business needs. Tech services leaders can use this research to identify how buyers expect to pay for services today and in the future. Overview Analysis Background and Context Conclusion Gartner ...
... Organizations often miss opportunities to deliver proactive, low-cost, value-enhancing service. Customer service and support leaders can leverage these ready-to-use slides to communicate the state of service and support experiences, and opportunities to improve in their organization. Overview Gartner ...
Analyst(s): Christopher Sladdin | Keith McIntosh | Kathy Ross
... Tech service companies face challenges in adopting AI and automation, coupled with effective measures to drive business value and innovation. Tech services leaders can use this document to learn key operational metrics and KPIs that will help drive up contribution margins and improve services. Overview ...
... Access Insights Already a Gartner client? To maximize the impact of an IT strategy, it must be shared, understood, and supported widely across the enterprise. To achieve this, CIOs should create and use a one-page version of the IT strategy as a key part of their communication activity. Insights at a ...