... AI enablement through cloud-based CRM is driving automation, improved service delivery and personalization for government constituent engagement and services. Government CIOs should use this research to improve their understanding of the cloud-based CRM market and drive their investment decisions. Insights ...
Analyst(s): Daniel Nieto | Roland Rivera | Robert Stoneman | Dean Lacheca
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... ’s Solvinity acquisition shows that control over critical technology and services can override commercial agreements. They should immediately assess dependencies, vendor ownership exposure, and exit readiness in critical services. Overview Analysis Gartner Recommended Reading Evolving Insights History ...
... Access Insights Already a Gartner client? The SATS market revenue is expected to reach $44.7 billion in 2023, with a growth of 1.1%. In 2024, the SATS market will grow by 12.1% to reach $50.1 billion, and through 2027, the market will grow at a CAGR of 5.6% to reach $58.1 billion. Table of Contents List ...
... of software-defined wide-area network and internet in enterprise WAN grows, so does competition in service management. Network service providers must rethink their longtime settled go-to-market and service delivery practices to ensure success meeting new enterprise demands. Introduction Market Trend SD-WAN ...
... Product owners often struggle to develop a shared definition of business value with their internal customers. CIOs can use Gartner’s outcome-driven metrics approach to draw a clear connection between digital products/services and business value. This helps streamline product management practices. More ...
... through future talent implications Attend an executive meeting to learn from Gartner analysts and sharedservices peers about best practices for robotics implementation Business impact The head of sharedservices credits Gartner with avoiding hundreds of thousands of dollars in unnecessary spend. Our advice ...
... Deploying managed IoT connectivity services can be a disquieting process that takes about six to seven months on an average to deploy large fleets of devices. This note guides CIOs to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned ...
... Explore the key technology and leadership insights emerging from Gartner IT Symposium 2026 •Understand the implications of Agentic AI for government service delivery and operations •Identify emerging technology trends shaping government priorities in 2027 and beyond Government leaders are navigating accelerating ...
... Access Insights Already a Gartner client? Wafer fab equipment revenue will increase by 11.2% in 2025, driven by increased spending in response to soaring demand for AI semiconductors, specifically in memory and advanced logic. Growth will accelerate to 11.6% in 2026, with the next cyclical pause occur ...
Analyst(s): Thomas Chiang | Gaurav Gupta | Menglin Cao | Bob Johnson