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Premium Research May 2026
... Service providers that sell AI through CIO-led relationships will lose more high-value deals than they win, as buying shifts to business-led teams that prioritize measurable impact over technical capability. To win, tech service leaders must sell to the business first, while ensuring CIO confidence in ...

Analyst(s):   Derry Finkeldey   |   Cathy Tornbohm
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Research Sep 2023
... Access Insights Already a Gartner client? The SATS market revenue is expected to reach $44.7 billion in 2023, with a growth of 1.1%. In 2024, the SATS market will grow by 12.1% to reach $50.1 billion, and through 2027, the market will grow at a CAGR of 5.6% to reach $58.1 billion. Table of Contents List ...

Analyst(s):   Lily Li
Research Jan 2020
... of software-defined wide-area network and internet in enterprise WAN grows, so does competition in service management. Network service providers must rethink their longtime settled go-to-market and service delivery practices to ensure success meeting new enterprise demands. Introduction Market Trend SD-WAN ...

Analyst(s):   Gaspar Valdivia   |   To Chee Eng
Research Jan 2026
... business capability model reframe remediation in business outcome terms while clearly exposing “debt hot spots.” Use this approach to link tech debt to shared business outcomes and drive CIO-CxO partnership on remediation. Insights at a Glance Strategic Planning Assumption Impact Brief Actions and Cautions ...

Analyst(s):   Sarah Watt   |   Maddie Otter   |   Lauren Wheatley
... through future talent implications Attend an executive meeting to learn from Gartner analysts and shared services peers about best practices for robotics implementation Business impact The head of shared services credits Gartner with avoiding hundreds of thousands of dollars in unnecessary spend. Our advice ...
Premium Research May 2024
... Product owners often struggle to develop a shared definition of business value with their internal customers. CIOs can use Gartner’s outcome-driven metrics approach to draw a clear connection between digital products/services and business value. This helps streamline product management practices. More ...

Analyst(s):   Brandon Germer   |   Paul Proctor
Premium Research Sep 2024
... Deploying managed IoT connectivity services can be a disquieting process that takes about six to seven months on an average to deploy large fleets of devices. This note guides CIOs to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned ...

Analyst(s):   Peer Contributors
Research Dec 2025
... Access Insights Already a Gartner client? Wafer fab equipment revenue will increase by 11.2% in 2025, driven by increased spending in response to soaring demand for AI semiconductors, specifically in memory and advanced logic. Growth will accelerate to 11.6% in 2026, with the next cyclical pause occur ...

Analyst(s):   Thomas Chiang   |   Gaurav Gupta   |   Menglin Cao   |   Bob Johnson
Research Nov 2025
... Access Insights Already a Gartner client? The low-code development technologies market is projected to reach $58.2 billion by 2029, with a robust double-digit CAGR of 14.1%. Key drivers accelerating the adoption through 2029 include agentic AI, citizen development, and a growing focus on operational e ...

Analyst(s):   Varsha Mehta   |   Nicholas Carter   |   Harshita Chibber   |   Kelli Smith
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