... The transition of an IT services provider’s products and assets into evolving, repeatable solutions is seldom straightforward and often fractious. This research describes how offering managers can reduce negativity and ensure the transition delivers scalability and competitive advantage. Overview Introduction ...
Analyst(s): Chris Meering | Charles Sutherland | Danny Ryan
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Score Employee Diagnostics Client Story How Musgrave Group Accelerated HR Transformation CHRO Matt O’Callaghan used Gartner advisory and diagnostic services to build a world-class HR function at Musgrave Group. ...
... Change fatigue is a pervasive issue, impacting employee performance and intent to stay, and hampering the effectiveness of change initiatives. Customer service and support leaders must mitigate these risks by identifying and addressing typically overlooked drivers of change fatigue. Overview Introduction ...
Analyst(s): Jonathan Schmidt | Deborah Alvord | Jason Barberio | Lauren Villeneuve
... Capabilities Rating Vendors Amazon Web Services CSC BizCloud VPE Dimension Data Public CaaS Fujitsu Cloud IaaS Trusted Public S5 GoGrid HP Public Cloud IBM SoftLayer CloudLayer Computing IBM SmartCloud Enterprise Joyent Microsoft Windows Azure Infrastructure Services Rackspace Public Cloud Savvis Symphony ...
... implementation strategies and architectures. Peer Learning & Events: Gartner’s conferences and research board events enabled valuable peer connections and shared AI best practices. Business impact By leveraging Gartner’s expertise, FrieslandCampina was able to: Accelerated AI Adoption: Reduced time from use ...
... Although many finance organizations want to implement advanced analytics, few have made meaningful progress. This research outlines four key lessons from UCB’s digital finance transformation that will help FP&A leaders overcome barriers to adopting advanced analytics in a short timespan. Overview Conc ...
Analyst(s): Financial Services Business Leader Research Team
... Digital technology and business services market will generate total revenue of $4.8 trillion from 2023 to 2027, growing at an expected CAGR of 11%. To grow, technology general managers must align cloud services with digital business offerings and create industry-specific, outcome-oriented offerings. ...
Analyst(s): Katie Gove | David Ackerman | Colleen Graham | Rene Buest
... Generative AI is driving new threats to IT service providers’ competitive landscape. Product marketers at such providers must intensify competitive monitoring, narrow their target market focus and communicate the cumulative value of GenAI-enabled offerings to ensure go-to-market success. Overview Strategic ...
... Access Research Already a Gartner client? Service and network assurance modernization is crucial for many CSP objectives, such as automated operations, improvement in customer experience, intent-driven orchestration, enhanced 5G and wireline services. CSP CIOs can use this Market Guide in planning and ...
Analyst(s): Susan Welsh de Grimaldo | Amresh Nandan