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... support to boost digital transformation, IT ops, and cybersecurity, achieving contract savings and better team collaboration with Gartner’s tools and services. Mission-critical priority Dalen Copeland, VP of Digital Technology at a renewable energy organization leveraged Gartner tools for significant contract ...
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Research September 08 2026
... AI offerings. Tech services leaders need industry-specific portfolios that deliver measurable business value, address high-impact use cases, and accelerate time to market. Download this strategic infographic to learn: The three critical steps for building a winning banking AI services portfolio focusing ...
... on cost optimization through both corporate services (SG&A) and industry-specific (cost of goods sold) strategies. - Top issues he helps clients address: * Assess unfamiliar growth and productivity investments * Reduce costs without harming revenue and service delivery * Assess and implement new budget ...
... strategy into action and reduce friction across your organization. How Gartner clients have achieved success British Standards Institution Professional Services Industry Approx. $930M annual revenue 5,000 employees Tim Wren, SVP Global Key Accounts Improved account management approach Established a process ...
Premium Research Oct 2024
... capabilities for business continuity. This note guides infrastructure and operations leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Research ...

Analyst(s):   Peer Contributors
Premium Research Nov 2024
... customer experience, and drive digital transformation. This note guides chief information officers to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology Gartner Research ...

Analyst(s):   Peer Contributors
Research Jul 2026
... erosion when reselling generic software licenses. To secure profitable growth, CSP product leaders must pivot to delivering network-anchored managed services, token optimization and edge-hosted models. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Pablo Arriandiaga   |   Khurram Shahzad
Premium Research Aug 2026
... market disruptions. This note explores AI use cases that help CSCOs meet financial mandates, uncovering cost management opportunities while maintaining service levels in volatile conditions. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Benjamin Jury   |   Pierfrancesco Manenti
Premium Research Aug 2026
... Security operations teams enlist managed security service providers (MSSPs) to bolster their resources and processes. Cybersecurity leaders attempting to strengthen their security operations must clarify objectives, identify gaps, align stakeholders and set expectations before engaging partners. Insights ...

Analyst(s):   Darren Livingstone
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