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Research April 16 2024
... Product Design and Creation Primer Maximize customer value through collaboration of product, design and engineering. Analyst: Brian Doherty A critical challenge for product management leaders is defining the desired solution in a way that is not only useful to customers, but will also drive the most di ...
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Research August 15 2023
... Worry Less About Time to Market, More About Time to Value Why customer value should be a top priority for product managers Analyst: Clifton Gilley Product managers are under incredible pressure to deliver new products, features and capabilities on time and in budget. Unfortunately, this focus often mak ...
Research Nov 2017
... of digital commerce service providers. Key Challenges Introduction Analysis Scope the Technologies, Services and Skills Required to Deliver the Future Experience, and Map These Against Your Current Resources and Skills Avoid Entrusting the Commerce Platform Selection to a Service Provider Evaluate 10 ...

Analyst(s):   Mike Lowndes
... support to boost digital transformation, IT ops, and cybersecurity, achieving contract savings and better team collaboration with Gartner’s tools and services. Mission-critical priority Dalen Copeland, VP of Digital Technology at a renewable energy organization leveraged Gartner tools for significant contract ...
Premium Research Jul 2024
... The demand for talent, new ways of working and emerging technologies are challenging the service market. Tech service leaders must diversify their labor profiles, expand delivery locations and infuse relevant technology. Overview Analysis Conclusion Gartner Research ...

Analyst(s):   Katie Gove
Research September 08 2026
... AI offerings. Tech services leaders need industry-specific portfolios that deliver measurable business value, address high-impact use cases, and accelerate time to market. Download this strategic infographic to learn: The three critical steps for building a winning banking AI services portfolio focusing ...
... on cost optimization through both corporate services (SG&A) and industry-specific (cost of goods sold) strategies. - Top issues he helps clients address: * Assess unfamiliar growth and productivity investments * Reduce costs without harming revenue and service delivery * Assess and implement new budget ...
Research Apr 2020
... Access Insights Already a Gartner client? The demand for CRM and CX implementation services challenges sourcing, procurement and vendor management leaders to identify experienced service providers. This research offers 11 capabilities that are important to identify for selecting a successful implementation ...

Analyst(s):   Gilbert van der Heiden   |   Brett Sparks   |   Patrick Sullivan   |   Jim Longwood
Research Jul 2026
... erosion when reselling generic software licenses. To secure profitable growth, CSP product leaders must pivot to delivering network-anchored managed services, token optimization and edge-hosted models. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Pablo Arriandiaga   |   Khurram Shahzad
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