... constant currency, and a CAGR of 1.9% for 2024-2029. This update serves to adjust longer-term growth downward, reflecting the shift to storage as a service. Overview Table of Contents List of Tables Notes Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Andrew H Kim | Chandrashekar S | Suzie Low
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... The demand for talent, new ways of working and emerging technologies are challenging the service market. Tech service leaders must diversify their labor profiles, expand delivery locations and infuse relevant technology. Overview Analysis Conclusion Gartner Research ...
... the right thing to take services it had been offering and build them into powerful solutions for the market. Business impact With Gartner's help, Assurity Consulting: Enhanced business conversations, ultimately strengthening the organization’s brand Improvised on the services to provide better solutions ...
... Access Insights Already a Gartner client? The demand for CRM and CX implementation services challenges sourcing, procurement and vendor management leaders to identify experienced service providers. This research offers 11 capabilities that are important to identify for selecting a successful implementation ...
Analyst(s): Gilbert van der Heiden | Brett Sparks | Patrick Sullivan | Jim Longwood
... Customer service and support leaders need their reps to handle increasingly complex work but are faced with a challenging labor market. Rep technology enablement can support performance at scale, reducing reliance on high-skilled talent and increasing the value of assisted-service interactions. Overview ...
Analyst(s): Emily Potosky | Kathy Ross | Melissa Fletcher
... future of legal services •Explore how legal department leadership, operating models and governance responsibilities are changing •Learn best practices for prioritizing resources, managing legal demand and organizing the legal department for greater impact AI is changing how legal services are delivered, ...
... staffing, and technology and connectivity consumption models in 2024. Communications service provider product leaders can use this updated top trends analysis to adjust their offerings in enterprise communications services. Gartner Research ...
Analyst(s): Lisa Unden-Farboud | Khurram Shahzad | Ajit Patankar | Kameron Chao | Pablo Arriandiaga | Jon Dressel | Gaspar Valdivia | Gregor Petri | Megan Fernandez
... and building high-performance teams has consistently delivered exceptional results. At the Technology & Services Industry Association (TSIA), Anne pioneered the thought leadership and advisory services business for SaaS partner channel optimization, building it from the ground up into a multi-million-dollar ...
... Tech services leaders face the dual challenge of expanding client accounts while prioritizing the intricacies of service delivery. This research identifies three strategies to optimize account planning and drive sustained growth in this demanding environment. Overview Introduction Analysis Gartner Recommended ...