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Research Oct 2025
... Access Research Already a Gartner client? How often should IT risk updates be shared with different leadership audiences? Use this interactive tool from Gartner’s IT Risk Management Baseline Survey to compare risk reporting cadences by region, industry and revenue, and guide timely reporting and provide ...

Analyst(s):   Srinath Sampath
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Research Oct 2025
... that blend project and product delivery models. Software engineering leaders must help teams collaborate to improve delivery outcomes by creating a shared understanding of these constructs, aligning teams to value streams and adapting governance postures. Insights at a Glance Impact Brief Actions and ...

Analyst(s):   Fatima Ahmed   |   Tigran Egiazarov
Premium Research Nov 2025
... value and cyber risk as a threat to their investments. CIOs will play a critical role in delivering on shareholder expectations. This session will share data on the most current board priorities and how CIOs can deliver on them. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Tina Nunno
Research Nov 2025
... Business Data Cloud provides a competitive way to work with SAP data and to integrate it with non-SAP data for customer reports, applications and sharing. Data and analytics leaders will benefit from understanding how it fits into their data and analytics strategies and architecture. Overview Introduction ...

Analyst(s):   Adam Ronthal   |   Fay Fei   |   Henry Cook   |   David Penny
Research Oct 2025
... general managers can use this detailed analysis that highlights the actions of high-performing IaaS providers, which resulted in Gartner’s latest market share rankings. Peer-Indexed Performance Gartner Recommended Reading Acronym Key and Glossary Terms Note 1: PIP Explained Gartner Insights Abstract ...

Analyst(s):   Hai Swinehart   |   Ed Anderson
Research Dec 2025
... Already a Gartner client? CFOs must balance finance’s digital innovation ambitions against a cost-constrained and change-fatigued operating environment. Shared savings programs and the use of gamification techniques are two different solutions that enhance innovation without increasing costs. Insights at a ...

Analyst(s):   Tanvi Padole   |   Emily Connelly   |   Saloni Gupta
... Business Head for Americas, Wipro Industry IT Services Revenue $10B Employees 240,000 Learn more about Gartner products for high tech leaders Related Gartner resources How Gartner Works With Tech Services Practice Leaders Top 3 Strategic Priorities for Tech Services Leaders Stay Smart, Move Fast with AI Use ...
Research Sep 2021
... A powerful path to improved customer service interactions is also a challenging one: think less about your customers, and more like your customers. Application leaders focused on customer service and support should utilize customer journey maps to think more like their customers. Gartner Insights Abstract ...

Analyst(s):   Michael Chiu   |   Jim Davies
Webinar On-Demand
... opportunities to practice using AI in realistic scenarios. •Unlock engagement through communities by encouraging employees to participate in mini-challenges, share the best use cases and prompts, and support each other as they get started. •Ring-fence and reward time spent learning to avoid exacerbating inertia ...

Analyst(s):   Brandon Germer   |   Tori Paulman
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