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Premium Research Feb 2024
... Operational efficiency, customer experience improvements and cost savings are the leading business value propositions delivered by AI service providers. Product leaders must align target use cases, value propositions and the consequent business differentiator investments to gain traction. Overview Strategic ...

Analyst(s):   Akhil Singh   |   Aakanksha Bansal   |   Annette Jump   |   Annette Zimmermann   |   Nick Ingelbrecht   |   Vibha Chitkara
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Research Feb 2021
... This Magic Quadrant helps communications service providers identify and evaluate network equipment providers for their 5G network infrastructure. This end-to-end 5G network infrastructure includes RAN, core network, transport and network infrastructure services. Market Definition/Description Magic Quadrant ...

Analyst(s):   Sylvain Fabre   |   Kosei Takiishi   |   Peter Liu   |   Frank Marsala
Research Feb 2022
... This Magic Quadrant helps communications service providers identify and evaluate network equipment providers for their 5G network infrastructure. This end-to-end 5G network infrastructure includes RAN, core network, transport and network infrastructure services. Market Definition/Description Magic Quadrant ...

Analyst(s):   Sylvain Fabre   |   Frank Marsala   |   Susan Welsh de Grimaldo   |   Pulkit Pandey   |   Kosei Takiishi   |   Peter Liu
Blog Post August 21 2020
... experiencing changes in routine, daily structure and the way we've lived our lives. Below, Deepti Menon, HR Director, Product & Services and New Market Programs, is sharing about her own work-from-home experience and how she's been balancing the personal and professional. ...
Research May 2021
... Processing paper invoices creates unnecessary work for accounts payable teams. Shared services leaders at OpenTactics applied the 80/20 rule to shortlist a handful of suppliers to target in eliminating paper invoices. They then used a competition to incentivize staff to tackle this formidable task. ...

Analyst(s):   Finance Research Team
Research Nov 2021
... Learn how shared services leaders at Deutsche Telekom increased process-mining use cases by 300% in two years by strategically engaging process owners and addressing two common implementation barriers: skepticism about the technology and ad hoc involvement of key staff. Case Overview Critical Components ...

Analyst(s):   Finance Research Team
Premium Research Mar 2024
... infrastructure automation for supporting DevOps and software development teams. It also describes the usage of platform engineering to deliver a shared self-service platform for application developers. Overview Summary of Results Survey Results Detail Gartner Research ...

Analyst(s):   Consult the Board Research Team
Research Oct 2024
... Access Research Already a Gartner client? Artificial intelligence applications in IT service management are tools that use AI to augment and extend ITSM workflows to provide intelligent advice and actions for I&O leaders and their IT support teams. This Magic Quadrant evaluates 10 vendors and their AI-enabled ...

Analyst(s):   Rich Doheny   |   Ankita Hundal   |   Chris Matchett   |   Chris Laske
Research Jul 2026
... Access Insights Already a Gartner client? Digital commerce is the buying and selling of goods or services via digital and agentic channels, with humans or autonomous agents. Transactions use advanced tools for specific tasks or governed automation, ensuring secure and compliant end-to-end operations. ...

Analyst(s):   Aditya Vasudevan
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