... pursue deeper insights into why deals were won, lost or churned. This research helps revenue and retention leaders identify best-fit software and service vendors to uncover buying decision drivers that can lead to improved win rates. Overview Market Definition Market Description Market Direction Market ...
Analyst(s): Rahim Kaba | Liz Pellegrini | Dan Tolan
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Access Insights Already a Gartner client? C-suite leaders, influenced by vendor promises, media hype, and market expectations, are pressuring customer service leaders to “do AI.” However, AI is not a strategy. This four-step approach will give leaders a data-driven analysis that resets expectations and surfaces ...
... decisions in a new market. Saved time and money by having access to industry-specific research and expertise. Industry: Information Technology and Services Revenue: $1 Million+ Employees: 50 Contact: CEO Related Gartner Resources Gartner Priorities Navigator for Tech CEOs Product Strategy and Launch for ...
... analyst expertise to build a resilient, integrated data operating model and enhance regulatory business services. Mission-critical priority Karina McArdle, Head of Regulatory and Business Services at Central Bank of Ireland, sought support from Gartner as the organization worked to establish a resilient ...
... Access Research Already a Gartner client? The enterprise AI race is on, with both established vendors and bold new entrants vying for a share of this dynamic market. But today, a gap persists between enterprise AI needs and provider readiness for enterprise-scale deployment. This Spotlight examines the ...
... Platform engineering scales DevOps by dedicating a team to the delivery of a shared self-service platform for application developers. Application technical professionals need a product mindset to establish a platform that helps agile development teams deliver higher-quality software faster. Overview ...
... Analysis of customer nonpayment risks requires sharedservices leaders to analyze information from multiple sources. It can be hard to synthesize this information when the units of measurement vary by source. RubyPines* developed an internal risk scoring system that provides a unified view of risk. ...
... Product/Service Organization and Leadership Primer for 2023 Build a world-class product management function Expert: Roberta Cozza Product and service organization and leadership underpin successful product management. Without efficient product team structures, empowered teams, the right tools and modern ...
... questions than ever: How do you retain your customers? How do you attract more new buyers? Where do you place your genAI bets? What is the future of IT services? Which go-to-market strategies are best? How do you drive usage and create enthusiastic advocates for your products? Join this free webinar as a panel ...
Analyst(s): David Yockelson | Molly Beams | Annette Zimmermann | Adrian Lee | Patrick Stakenas | Brian Doherty | Elizabeth Jones | McKenzie Smith