... AI is disrupting BPO, rendering legacy procurement models obsolete. CPOs buying BPO services need to address the four most critical buying mistakes in the AI era, building an outcome-centric framework to shift from labor arbitrage to strategic process transformation. Insights at a Glance Strategic Planning ...
Analyst(s): Alan Stanley
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Are Making Sizable Investment to Improve This Inconsistent Cloud Service Offerings and Operating Maturity Between Foreign Players' Direct-Operated and China-Partner-Operated Cloud Service Platforms Will Last for Years Local Cloud Service Providers Have Sights Set on Expanding Their Global Presence Market ...
... SureSparkle* proactively manages the demand for self-service data and analytics tools by targeting high-value users and then building sustainable partnerships with business stakeholders. D&A leaders need a new way to prioritize and deliver self-service. Gartner Insights Abstract ...
Analyst(s): Chief Data and Analytics Officer Research Team
... consolidated significantly around two leading service providers. The future of other service providers is increasingly uncertain and customers must carefully manage provider-related risks. 报告摘录 市场纵览 厂商入围与排除标准 Magic Quadrant for Cloud Infrastructure as a Service, Worldwide Market Definition/Description Understanding ...
... Inaccurate configuration item data in an IT service view CMDB can slow incident resolution efforts and degrade change quality. I&O leaders must address gaps in data ownership, data models and tools, and change validation to sustainably improve IT service delivery. Gartner Research ...
... This session will focus on the digital forensics and incident response services and their key components. Professional product leaders should join to learn the various delivery models for the services, market trends, and the answers to Gartner clients’ most asked questions. Gartner Research ...
Analyst(s): Garrett Astler | Carlos De Sola Caraballo
... assistance for streaming access to a multitude of government services across sectors. This case study will help government CIOs illustrate the benefits of generative AI in providing information and support across diverse government service domains. Gartner Research ...