... a response to an unprecedented U.S. directive. The directive raises far-reaching questions about technology sovereignty and geopolitically-driven service availability. Analysis Gartner Recommended Reading Evolving Insights History ...
Analyst(s): Chirag Dekate | Rita Sallam | Akis Sklavounakis | William Dupre | John Watts | Gary Olliffe | Soyeb Barot | Lydia Leong | Kabeh Vaziri | Lydia Clougherty Jones | Mary Mesaglio | Hanne Nieberg | Eser Rizaoglu | Jeremy D'Hoinne | Sachin Joshi
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Gartner client? Managing SAP Business Data Cloud purchases requires accurate upfront sizing and ongoing monitoring, especially as SAP expands the services available through BDC. This research helps sourcing, procurement, and vendor management leaders plan a move to BDC’s credit-based model. Insights ...
... hardware and infrastructure sectors due to price increases and supply chain disruptions. Join this complimentary webinar designed to provide technology service providers with valuable perspectives on navigating the complexities of the current IT landscape. Gain insights into how the uncertainty pause is reshaping ...
... priority A large British corporation turned to Gartner for help upgrading its sales & operations planning (S&OP) strategy, with the goal of driving service levels and supply availability. How Gartner helped Provided unbiased assessment of the client's S&OP meetings, gleaned an understanding for world-class ...
... Financial services firms worldwide sent nearly 400 nominations for the 2023 Gartner Eye on Innovation Awards, highlighting transformative innovations and technologies. This collection enables financial services leaders to assess use cases and ROI from advances in AI, automation, payments and more. When ...
Analyst(s): Alistair Newton | Derek Frost | Rajesh Narayan
... CIOs can use the service-optimizing I&T operating model to deliver on accelerating digital business demands. It requires running IT like a business, staffing new roles to enable the business of IT, and becoming a trusted partner and competitive provider of business-centric IT services. Overview Analysis ...
... Shape The Future of Customer Service STAMFORD, Conn. June 25, 2025 Emerging Technologies and Evolving Expectations Will Transform Customer Service Over the Next Three Years Automation, AI assistants, and the quest for customer value in service will transform customer service and support by 2028, according ...
... Cloud and application security are converging, with startups innovating in key areas like application security posture management and cloud-native security. Product leaders must adopt these technologies to meet security demands and differentiate their offerings in a competitive security market. Overv ...
Analyst(s): Charanpal Bhogal | Mark Driver | Mark Wah | Shailendra Upadhyay