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Premium Research Jan 2026
... Domestic freight recovery, shifting parcel strategies, project-based logistics and value-added services will influence the U.S. logistics industry in 2026. Logistics leaders must implement region-specific strategies that are tailored to address growing customer demands. Insights at a Glance Issue Context ...

Analyst(s):   Randy Eck   |   Brian Day
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Research Jan 2026
... Introducing generative AI into CRM systems not only disrupts employee roles, processes and workflows but also demands cultural change. Financial services leaders can leverage Gartner’s five-step cultural change plan to ensure smooth GenAI integration, minimize employee resistance and maximize returns ...

Analyst(s):   Chuck Thomas   |   Kristy Waterhouse
Premium Research Apr 2026
... Healthcare CMOs must address the alarming increases in consumer uncertainty and anxiety related to the cost of healthcare services and products. CMOs can use this research to gain additional context on the challenges, strategies and solutions. Insights at a Glance Issue Impact More Detail Gartner Recommended ...

Analyst(s):   Chris Beland
Premium Research Mar 2026
... This session will provide a framework for the comprehensive data, analytics, and AI capabilities and services that leaders need to build to enable their organization’s AI ambition. It will explore the implications of your AI ambition archetype on your buying, deployment, and organization strategies. ...

Analyst(s):   Carlie Idoine
Premium Research Mar 2026
... partner program raises the performance bar with AI‑driven performance validation, new tiers, and deeper industry focus. High‑execution technology service leaders gain advantage, while others face heightened scrutiny and competitive pressure. Insights at a Glance Issue Context Impact Brief More Detail ...

Analyst(s):   Fernando Pereiro
Premium Research Feb 2026
... Identity plays a critical role in the evolution of products, services and society in both physical and digital spaces. According to Gartner Futures Lab, IT leaders must use futurist frameworks to mitigate security risks, reduce fraud, and exploit opportunities for user engagement and acquisition. Overview ...

Analyst(s):   Marty Resnick   |   Akif Khan
Conference Highlight December 01 2021
... and  securely share, pool and analyze data without compromising confidentiality or privacy. Been Breached? Now What? How to Select and Procure Incident Response and Breach Response Services Presented by Prateek Bhajanka, Senior Principal Analyst, Gartner Incident response services are a critical ...
Article December 15 2025
... Consulting and engagement services expand marketing mix modeling adoption Successful MMM adoption requires cross-functional collaboration and trust building across the enterprise. It’s not just about the data; it’s about aligning nonmarketing departments and stakeholders around shared goals. MMM champions ...
... ScrumMaster at HP Cloud, he loved helping teams improve with agile methods and continuous learning. This lead to a three-year stay at Cisco Cloud Services as ScrumMaster and Enterprise Agile & DevOps Coach. He was responsible for all agile and PMO practices and was a key leader of the scaled agile and ...
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