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Premium Research Mar 2026
... At the frontier of GenAI, rising model scale, complexity, and token demand are outstripping reductions in token costs. Tech and service providers must confront this new economic ceiling by treating frontier models as solutions of last resort, and prioritizing optimized, domain-specific capabilities. ...

Analyst(s):   Will Sommer
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Research Jan 2026
... for new customers. Missteps here slow the customer time to value, create customer doubt in their purchase decision, and can drive churn. Leaders of service and support should create onboarding experiences that transform new customers into successful ones. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Jennifer MacIntosh   |   John Quaglietta
Premium Research Jan 2026
... This library equips CFOs to pinpoint and sequence the most effective margin‑boosting cost actions across SG&A, COGS, service, AI, and operations. Filter ideas by subindustry, cost category, complexity, and savings potential to prioritize cost-savings initiatives with the greatest impact on profitability ...

Analyst(s):   Michelle Carlsen   |   Vaughan Archer
Research Jan 2026
... the key technology considerations to make and lists notable vendors to further evaluate. Market Differentiators Considerations for Technology and Service Selection Notable Vendors Gartner Insights Abstract ...

Analyst(s):   Regina Crowder   |   Sid Sahoo   |   Mike Lashinsky
Research May 2023
... evolution. They are forecast to grow at a CAGR of 55% from 2021 through 2026 and represent an opportunity to deliver more value-added software and services as part of server and storage offerings. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended ...

Analyst(s):   Adrian O'Connell
Research Jul 2017
... Access Insights Already a Gartner client? The transformation to digital is a "make it or break it" opportunity for CIOs. This research enables CIOs to apply the business strategies of technology companies to achieve digital success. Analysis Step 1 — Shape Strategic Thinking and the Planning Process and ...

Analyst(s):   Erik Van Ommeren   |   Lars Van Dam
Research May 2017
... Access Insights Already a Gartner client? Indian enterprises with limited readiness to meet the new GST implementation deadline of 1 July 2017 are poised to face a loss of business. CIOs of such enterprises need to quickly engage with their ERP vendors and other experts. Impacts Analysis Impacts and Reco ...

Analyst(s):   DD Mishra   |   Naveen Mishra
... transformation and support company growth. How Gartner helped The client used Gartner Advisory Services to: • Identify high-priority areas for the marketing team through a Marketing Maturity Assessment, conducting a gap analysis to pinpoint significant improvement opportunities • Steer digital ...
Research Jan 2021
... Privileged access management adoption continues to rise and the competition remains intense with a large number of vendors. To succeed, technology and service providers should help customers move up the maturity curve, address emerging use cases and target the growing midmarket segment. Overview Strategic ...

Analyst(s):   Swati Rakheja
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