... Enabling value creation through the use of artificial intelligence (AI) or generative AI (GenAI) requires an analysis of the underlying variables that drive ROI. Executives often rush to analyze headcount reduction as a starting point for business case discussions but this approach often overlooks t ...
Analyst(s): Frances Karamouzis
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... industry and share how software providers can maximize growth. SaaStock is an annual event bringing together software founders, executives, and investors for 3 days of impactful sessions and invaluable networking. This year, Gartner Digital Markets was the platinum sponsor of the event, sharing how our platform ...
... buyers of digital technology and business services prioritize the effective use of prebuilt assets. Tech services leaders can develop a strategy that combines technical and business expertise, ensuring they understand clients’ needs and context for optimal service delivery. Data Snapshot Data Insights ...
... research to determine which platforms are best suited for your teams’ use cases. Overview What You Need to Know Analysis Alibaba Cloud Amazon Web Services CoreWeave Google IBM LangChain Microsoft OpenAI Palantir Tencent Cloud Volcano Engine Grounding Guardrails Evaluations Observability Model Catalog ...
Analyst(s): Jim Scheibmeir | Cary Pillers | Mike Fang | Steve Deng
... steps that limit their companies’ ability to achieve strategic goals. Gartner interviewed the VP of Strategic Planning at an electronics manufacturing services firm with 100 plants in 28 countries and 170,000 employees worldwide. The company transformed its strategy execution framework by: Taking inventory ...
... and deliver value to their customers. Enterprise architecture and technology innovation leaders can use value streams to create, design and optimize service and operating models and the technology platforms that drive customer centricity. Gartner Insights Abstract ...
... Digital business models, improved AI maturity and connected customer service ecosystems are changing how organizations engage with customers and manage customer service teams. This Magic Quadrant evaluates 14 vendors of customer service and support applications to help you make the right choice. Market ...
Analyst(s): Simon Harrison | Brian Manusama | Nadine LeBlanc
... organizational goals. •How to differentiate between likely‑win use cases and calculated risks. AI is reshaping how legal departments plan and deliver their services. This Gartner session provides practical guidance for navigating the complexities of integrating AI into legal technology strategies. Explore how ...
... financial services providers will have to move faster on digital business by building digital platforms or finding niche products and services to sell on others’ platforms. They face a growing risk of failure if they continue to maintain 20th-century business and operating models. Financial services CEOs ...