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Research Jan 2026
... Access Insights Already a Gartner client? Microsoft is transitioning away from subscriptions- to consumption-based cloud services models. To protect against runaway costs and ensure optimal contract terms, sourcing, procurement and vendor management, leaders should apply 10 best practices discussed in ...

Analyst(s):   Sara Gravesande   |   Yoann Bianic
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Research Nov 2025
... Access Insights Already a Gartner client? Tech CEOs launching new GenAI and/or agentic AI products/services that do not radically adapt their sales execution will send warm leads (and future revenue) directly to competitors. Tech CEOs must adapt their sales go-to-market practices across four key initiatives ...

Analyst(s):   Martin Prendergast
Research Nov 2025
... of the market segments that constitute organizational change management. It helps PPM leaders identify their current use case(s) for OCM tools or services and determine which market segments best support those needs. Overview Market Definition Market Description Market Direction Market Analysis Representative ...

Analyst(s):   Cynthia Phillips   |   Casey Buckley
Research January 31 2024
... essential discipline to spur that audience to realize value, share experiences and buy more. This initiative covers customer marketing’s role in creating content, resources, programs and outreach that drive adoption, highlight value, encourage sharing, prompt advocacy and entice buying more. Topics in this ...
... Product launch. Go-to-market frameworks, toolkits, templates for successful product launch based on key research. Customer service. Onboarding optimization and customer service support research and roadmaps. Sales enablement tools. Utilizing the Gartner research library. Business impact With Gartner ...
... Corporate Banking Revenue $175 Million Employees 400 Client Story Establish Marketing as a Driver of Business Growth Gartner supported a leading financial service provider to undergo massive digital transformation in just 8 months. ...
Video October 30 2024
... driving the next wave of innovation across enterprises, pushing businesses to rethink their products, services and internal processes. In this video, Jen Singleton, Gartner VP Analyst for Technology & Service Providers, answers key questions about AI innovation’s impact on product management, tech marketing ...
Webinar On-Demand
... decision making, it’s essential to measure and showcase ERM’s strategic impact. Join this complimentary Gartner audit and risk webinar as Gartner experts share strategies for highlighting ERM’s importance, gain practical tools to demonstrate its value to key stakeholders and confidently articulate its role ...

Analyst(s):   Elliott Long   |   Aaron Miller
Research Sep 2024
... changes to NSX and multicloud networking software becoming a feature within broader platforms, provide opportunities and challenges. Technology and service providers must strategize to differentiate and remain competitive. Overview Strategic Planning Assumptions Analysis Product or Portfolio Overview ...

Analyst(s):   Marissa Schmidt   |   Gurjyot Uppal   |   Christian Canales
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