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Premium Research Jun 2024
... significantly affect IT service delivery and sourcing by increasing efficiencies, enhancing risk management and improving compliance processes. Sourcing, procurement and vendor management leaders should explore the benefits of GenAI when sourcing services. Gartner Research ...

Analyst(s):   Biswajit Maity
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Research Sep 2024
... a Gartner client? Successful software asset management requires understanding the organization’s current and desired maturity level. IT sourcing procurement and vendor management leaders can use this interactive SAM maturity assessment tool to assess their organization’s maturity. Gartner Research ...

Analyst(s):   Yolanda Harris   |   Andre Gravel   |   Jaswant Kalay
Premium Research Jul 2024
... development services drive digital transformation by facilitating the quick development and continuous enhancement of custom applications. Sourcing, procurement and vendor management leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Methodology Gartner Research ...

Analyst(s):   Peer Contributors
Premium Research Feb 2025
... Sourcing, procurement and vendor management leaders can use this framework as a guide to optimize business outcomes when sourcing ServiceNow. This presentation deck provides clear advice on determining business goals, identifying required components and services, and delivering business change. Gartner ...

Analyst(s):   Mark Ray   |   Akimasa Nakao   |   Biswajit Maity   |   Siddharth Shetty   |   Christopher Dixon   |   Thomas Murphy   |   Jan Cook   |   Lance Pate   |   Andrew Miljanovski
Premium Research Apr 2025
... The IT talent shortage is driving clients to look for resources outside their immediate locations. Sourcing, procurement and vendor management leaders can use this research to decide the optimal onshore, “nearshore” and offshore locations for outsourced IT services. Gartner Research ...

Analyst(s):   Irada Veliyeva   |   Shubham Rathore   |   Matt Baldino
Premium Research Feb 2025
... IT sourcing, procurement and vendor management leaders can leverage this tool to help stakeholders, such as enterprise applications leaders implement IT vendor management best practices. It offers valuable examples that show how IT vendor management supports various business priorities. Gartner Research ...

Analyst(s):   Tad Travis   |   Bridget Lee
Premium Research Nov 2024
... Exposure evaluation of cloud contracts is an essential discipline for sourcing, procurement and vendor management leaders to protect against vendor unpredictability. This video introduces a model designed especially for this purpose and provides guidance for its successful introduction. Overview Gartner ...

Analyst(s):   Allison Adams   |   Bill Ryan
Research Aug 2019
... Demand Become a Facilitator, Not a Regulator Be Direct and Constructive Gain Support Early Ensure the Effective Procurement and Control of SaaS Applications by Enlisting the Support of Procurement Staff as Partners and Avoid Uncontrolled Growth and Duplication of Functionality Across a Wide Array of Different ...

Analyst(s):   Neville Cannon
Premium Research Jan 2024
... mobility services help organizations with cost containment, operational efficacy and security enhancement across multiple geographies. Sourcing, procurement and vendor management leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology ...

Analyst(s):   Peer Contributors
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