... Gartner client? Recent Microsoft sales and program changes signal a shift to the less-familiar Microsoft Customer Agreement-Enterprise. IT sourcing, procurement and vendor management leaders can use this research to identify key differences from the Enterprise Agreement and mitigate pricing and contractual ...
Analyst(s): Stephen White | Ben Jepson | Yoann Bianic
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... client? Forty-four percent of enterprises struggle to adopt agile development due to working with internal teams using traditional methods. Sourcing, procurement and vendor management leaders must follow these five steps to identify, select and contract with the right agile development service provider. Key ...
Analyst(s): Gilbert van der Heiden | Gunjan Gupta | Neil Barton
... satisfaction with these time frames, and their efforts toward streamlining negotiations. This summary also examines the time spent by members' legal and procurement teams in SaaS contract negotiations relative to their overall time spent in software contract negotiations, as well as the circumstances under which ...
... struggling to balance expense optimization with greater network agility and performance are increasingly choosing managed network services. Sourcing, procurement and vendor management leaders should use this research to navigate the fragmented, but expanding, MNS market. Strategic Planning Assumptions Market ...
... differentiator for organizations looking to improve digital workplace capabilities to drive better productivity, experience and engagement. Sourcing, procurement and vendor management leaders can use this research to evaluate providers’ specific MWS capabilities. Overview What You Need to Know Analysis Cognizant ...
Analyst(s): Claudio Da Rold | David Groombridge | DD Mishra
... intelligent and highly automated testing services is driven by the need for continuous quality excellence at a lower cost. This report guides sourcing, procurement and vendor management leaders in making better sourcing decisions when selecting application testing service providers. Market Definition/Description ...
... Access Insights Already a Gartner client? BPO can improve overall financial health while cutting processing costs. Sourcing, procurement and vendor management leaders should contract beyond employee cost savings and work with providers on best practices and automation in accounts payable, accounts receivable ...
... including design, UX and e-commerce — saw major providers grow an average of 14% in 2020. The major service providers are positioned here for sourcing, procurement and vendor management leaders to evaluate for their needs. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths ...
... Cloud Applications increased yet again, reflected by the continued growth in almost all of the Magic Quadrant vendors’ OCA businesses. Sourcing, procurement and vendor management leaders can use this research to make OCA services vendor selections. Strategic Planning Assumptions Market Definition/Description ...
Analyst(s): Katie Gove | Gunjan Gupta | Denis Torii | Akshit Malik | Alan Stanley