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... of Finance Technology - Digital Technology (RPA, AI), Strategy & Implementation and Applications; Finance Process Excellence - Order to Cash (OTC), Procure to Pay (P2P) and Record to Report (R2R). Prior to joining Gartner, Mike spent more than 2 decades at Dun & Bradstreet Inc working in 17 different leadership ...
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Premium Research Sep 2026
... complexity and interdependence of supply chains demand a holistic and integrated approach to risk assessment and mitigation. This note guides chief procurement officers to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended ...

Analyst(s):   Peer Community Contributor
Premium Research Oct 2026
... mission-critical and strategic vendor, but clients often report they do not understand how to best drive value from their relationship with Salesforce. IT procurement leaders must use this research to define and maximize their Salesforce relationship. Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jaswant Kalay   |   Hannah Decker   |   Ciaran Hudson
Premium Research Oct 2026
... discipline, with tooling prioritized over governance. When executed correctly, SAM provides significant strategic and operational value. Heads of IT procurement should use this toolkit to start, define and measure a SAM program. When to Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Yolanda Harris   |   Jaswant Kalay   |   Charity Hooper
Research Aug 2026
... Access Insights Already a Gartner client? Oracle Fusion AI creates an open-ended cost exposure the contract alone does not reveal. Heads of IT procurement must quantify and constrain that risk before signing. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Allison Adams   |   Brenna Detra
Premium Research Sep 2026
... The decision to move to third-party software support must be thoroughly reviewed for compliance risks and contractual pitfalls. IT sourcing, procurement, and vendor management leaders should use this tool to uncover value and minimize risk of TPSS. When to Use Directions for Use Gartner Recommended Reading ...

Analyst(s):   Victoria Rowan   |   Chris Middlebrook   |   Rob Wilkes
Conference November 16 - 17
... targeted sessions, discussions and networking opportunities throughout the conference. An application is required. SPVM for I&O Leaders Sourcing, procurement and vendor management leaders must become catalysts for business-led IT sourcing while supporting diversity and sustainability. This track will help ...
Premium Research Sep 2026
... In today’s volatile environment, organizations continue to face ongoing economic uncertainty. As a result, chief procurement officers must think creatively about cost optimization savings programs. Use this Toolkit to inspire innovative ideas for short- and long-term costs and value optimization. When ...

Analyst(s):   Jo Ann Rosenberger   |   Miguel Cossio
Premium Research Oct 2026
... LinkedIn HEP buyers can lose the value of an initial discount when usage growth resets future pricing. IT sourcing, procurement and vendor management leaders should rightsize demand, govern utilization, and prenegotiate expansion and renewal economics. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Simone Cleminson   |   James Smith
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