... preparing for renewals, leading to costly mistakes and missed opportunities for improvement gains as new technologies such as GenAI emerge. Heads of IT procurement can use this five-phase approach to reduce risk, strengthen negotiations and avoid financial pitfalls. When to Use Gartner Recommended Reading Gartner ...
Analyst(s): Quintin Casper | Dawn Hubbard | Samantha Ruiz
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... targeted sessions, discussions and networking opportunities throughout the conference. An application is required. SPVM for I&O Leaders Sourcing, procurement and vendor management leaders must become catalysts for business-led IT sourcing while supporting diversity and sustainability. This track will help ...
... Gartner First Takes Fresh insights on emerging trends Heads of IT procurement should expect 12% or higher pricing at future renewal and greater licensing complexity resulting from Salesforce’s Agentforce Sales, Service, and Industry edition repackaging that expands consumption-based capabilities and ...
Analyst(s): Jo Liversidge | Tad Travis | Rebecca Martin | Quintin Casper | Hannah Decker
... licensing, sales and product portfolio complexities create commercial and compliance challenges for clients. This research collection helps heads of IT procurement build leverage, negotiate stronger agreements, manage compliance risk and control long-term costs across the Oracle relationship. Analysis Research ...
... Despite prioritizing IT vendor risks, many organizations fail to protect themselves from preventable, significant IT vendor incidents. IT procurement leaders must identify gaps and focus on the foundations of their IT vendor risk management approach to best protect their organization. Insights at a Glance ...
... Cost leadership remains procurement’s top ambition, but most functions still rely on savings metrics that cannot prove they have achieved it. Based on the 2026 Gartner CPO Survey, this report identifies the biggest barriers to cost leadership and how to overcome them. Key Findings Introduction Analysis ...
Analyst(s): Magnus Bergfors | Miguel Cossio | Fareen Mehrzai
... IT procurement leaders should exploit SAP’s new EU-mandated commitments to split software landscapes, eliminate support reinstatement fees, and terminate unused perpetual licenses to capture immediate cost savings of 50% or more on stable systems, while maintaining commercial leverage and compliance. ...
Analyst(s): Jan Cook | Elisabeth Glass | Ciaran Hudson | Mike Tucciarone | Andressa Reis
... Already a Gartner client? Organizations remain vulnerable to hidden disruptions when relying on traditional spend-based concentration models. Chief procurement officers need to pivot toward managing comprehensive concentration risks. Without active governance, operational failures will inevitably follow. ...
... deterministic flows, making traditional pass/fail QA insufficient. This research delivers an RFP scorecard and negotiation playbook for heads of IT procurement to source and contract with specialized AI quality engineering services. Insights at a Glance Strategic Planning Assumption Issue Impact Implications ...