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Research Aug 2020
... Customer Solutions Generation 2 Medical Shopping Healthcare CRM Healthcare Consumer Insight as a Service Patient Portals (Untethered) Robotic Process Automation (RPA) Climbing the Slope Personal Health Management Tools OpenNotes Social Analytics Remote Patient Monitoring On-Demand Virtual Visits Patient ...

Analyst(s):   Jeff Cribbs   |   Mark Gilbert
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Research Jul 2020
... Management Quota Planning and Optimization Strategic Account Management Account-Based Marketing Platforms Sales Training and Coaching Solutions Robotic Process Automation (RPA) Sales Acceleration Mobile Sales Productivity Climbing the Slope Sales Predictive Analytics Sales Performance Management Visual Configuration ...

Analyst(s):   Adnan Zijadic   |   Melissa Hilbert   |   Tad Travis
Research Jul 2019
... 400 IT and business leaders involved in RPA initiatives to learn about their RPA journey, vision and goals, progress to scale, barriers to success and critical success factors. Application leaders can use this research to gain insight into other organization’s RPA journeys. Overview Conclusion About This ...

Analyst(s):   Applications Research Team
Research Sep 2019
... The speed of RPA adoption by organizations has left corporate controllers unsure of the scope of RPA and its real benefits. This research will enable corporate controllers to gain insight into peer organizations’ journey, scope and value drivers of RPA. Overview Conclusion Recommended by the Authors ...

Analyst(s):   Finance Research Team
Research Apr 2025
... client? RPA is popular for task automation via UI interactions involving data transcriptions from legacy and complex back-office systems. This Toolkit gives heads of EA an RFP template for prioritization of RPA software’s required capabilities, with questions to shortlist platforms offered by RPA vendors ...

Analyst(s):   Sachin Joshi
... ₺25.4 billion Employees: 500+ Hakan Aran Deputy CEO and CIO Developed a simple, digital-ready IT architecture and automated processes with robotic process automation (RPA) Expanded its digital product and service offerings Reset an agile, digital working culture within the bank, with motivated employees and ...
Client Story July 19 2023
... services. How Gartner helped Provided bespoke guidance for the RPA strategy and the implementation of two full RPA processes, with an additional five to six processes planned. Business impact Determined the best-fit RPA strategy, and implemented RPA processes and the continued digitization of the function. ...
Research Jul 2019
... By 2020, 88% of corporate controllers expect to be using RPA. However, only 29% of adopters have used RPA within financial reporting processes. This research will help corporate controllers understand this low adoption rate as well as how peers are attempting to overcome the associated obstacles. Overview ...

Analyst(s):   Finance Research Team
Research Jun 2024
... Already a Gartner client? RPA remains a bedrock of organizations’ attempts to optimize productivity and reduce costs, but many still lack a structured approach to achieve these and other operational goals. This research will help enterprise application leaders kick-start their RPA journey toward enterprisewide ...

Analyst(s):   Sachin Joshi   |   Laurie Shotton   |   Arthur Villa   |   Saikat Ray
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