... Eighty-eight percent of IT and business leaders involved in RPA efforts report employee resistance to bots. Applications leaders can help overcome this resistance by humanizing bots and clarifying bots’ and employees’ roles within workflows. Recommended by the Authors Gartner Insights Abstract ...
Analyst(s): Applications Research Team
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... benefits of shared services models? How do you price services in a shared services model? Other Finance priorities Gartner can help with Robotic Process Automation (RPA) Role in Finance Automation Read More Enable and Optimize Digitalization in Finance Read More Finance Transformation Read More ...
... organizations find it challenging to accurately assess RPA’s full business impact. Finance transformation leaders can measure RPA’s value by establishing its connection to business objectives, prioritizing metrics based on maturity and tracking when RPA’s impact wanes. Overview Introduction Analysis Gartner ...
... technology innovation leaders lack a defined strategy to scale automation with tactical and strategic goals. They must deliver end-to-end automation beyond RPA by combining complementary technologies to augment business processes. Gartner calls this “hyperautomation.” Gartner Insights Abstract ...
... This research helps corporate controllers anticipate and solve two major internal controls and governance challenges around RPA: organizations deploying bots without assessing financial reporting risk and frequent bot failures that strain finance staff. Overview Conclusion About This Research Endnotes ...
... focusing segregation of duties only on human interactions with bots. This case study teaches corporate controllers how to maintain SOD within their RPA programs while increasing bot utilization. Overview Solution Highlights Challenge Business Context Results About This Research Recommended by the Authors ...
... This case demonstrates for corporate controllers CRH’s process of refocusing segregation of duties (SOD) from process-based SOD to human-bot-based SOD. This enabled CRH to remove process-based SOD controls, consolidating processes under fewer bot licenses and increasing bot utilization. Gartner Insig ...
... Access Insights Already a Gartner client? Application leaders lack an effective governance model to encourage IT and business stakeholders to deliver on common automation goals. They must build a governance model that empowers them to scale up automation tasks with high velocity and optimize ROI. Key C ...
Analyst(s): Rob Dunie | Thomas Klinect | Saikat Ray
... Research Already a Gartner client? RPA is utilized to automate shorter, tactical tasks, but it often misses out on opportunities such as automating long-running and complex business processes. Enterprise application leaders should expand beyond siloed automation choices like RPA to build an optimal automation ...
Analyst(s): Keith Guttridge | Saikat Ray | Patrick Connaughton | Arthur Villa