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Research Dec 2019
... Access Insights Already a Gartner client? Robotic process automation has democratized integration and automation, leading to widespread business adoption and 60%-plus vendor revenue growth. It is imperative that IT leaders stay ahead of RPA use and market developments to ensure efficacy and business ...

Analyst(s):   Rob Dunie   |   Frances Karamouzis   |   Saikat Ray   |   Nicole Sturgill   |   Derek Miers   |   Arthur Villa   |   Laurie Shotton   |   Fabrizio Biscotti   |   Stephanie Stoudt-Hansen
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Complimentary Research January 29 2025
... Use Finance RPA to Drive Productivity and Lower Process Costs Evaluate RPA’s impact to make smarter finance technology decisions Finance RPA (robotic process automation) eliminates repetitive tasks and is a foundational step toward hyperautomation in finance. Despite broad adoption of RPA in finance, ...
Research Oct 2017
... Twenty-seven members discuss robotic process automation (RPA) implementations, including potential uses and associated business cases, areas ripe for automation, and prerequisite factors for RPA to be successfully implemented. Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Premium Research Mar 2026
... Selecting the right connectivity technologies is critical for enterprise process automation success. This note compares APIs, RPA and emerging computer use agents to help enterprise application leaders balance stability, cost and flexibility when connecting enterprise systems for process automation. ...

Analyst(s):   Arthur Villa   |   Saikat Ray   |   Sachin Joshi   |   Adam Briggs
Research Nov 2017
... that drive consumer engagement and health value. This decision framework arms CIOs with a roadmap and business case for their journey from robotic process automation to AI. Analysis No Payer Has Achieved Enterprisewide Automation — Yet All Payers Are Trying Companies Are Making the Case for AI — Payers ...

Analyst(s):   Mandi Bishop
Premium Research Nov 2025
... organizations prioritizing AI implementation risk sacrificing ROI from established automation technologies like RPA. Procurement technology leaders can use this research to identify high-impact RPA opportunities in source-to-pay, ensuring efficient automation strategies beyond AI hype. Gartner Research ...

Analyst(s):   Chaithanya Paradarami   |   Sachin Joshi
Research June 02 2020
... Finance’s New Digital Workforce The finance digital workforce is growing: 50% of controllers are in the process or have already implemented robotic process automation (RPA), and that number is predicted to increase to 88% over the next two years. Effective implementation can result in greater efficiency, fewer ...
Premium Research Feb 2024
... technologies that members implement for data protection, methods they follow for bulk data sharing, and the experience they have in using robotic process automation (RPA) for data security. Overview Summary of Results Survey Results Detail Gartner Research ...

Analyst(s):   Consult the Board Research Team
Premium Research Jan 2026
... Computer use capability provides organizations an alternative way to interact with an application UI to perform tasks as humans would. This research note helps enterprise application leaders decode what the capability is and how it can be used for process automation. Gartner Insights Abstract ...

Analyst(s):   Sachin Joshi   |   Arthur Villa   |   Adam Briggs
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