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Research Aug 2021
... Sales force automation tools standardize a company’s core CRM sales processes. This Gartner Critical Capabilities research evaluates 16 SFA vendors against three use cases. Application leaders supporting sales should use our use-case-specific rankings to identify vendors for further evaluation. Overview ...

Analyst(s):   Melissa Hilbert   |   Ilona Hansen   |   Adnan Zijadic   |   Steve Rietberg
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Research Jul 2020
... Sales force automation tools standardize a company’s core CRM sales processes. This Gartner Critical Capabilities research evaluates 15 SFA vendors against three use cases. Application leaders supporting sales should use our use-case-specific rankings to identify vendors for further evaluation. What ...

Analyst(s):   Tad Travis   |   Adnan Zijadic   |   Ilona Hansen   |   Melissa Hilbert
Research Sep 2026
... Access Insights Already a Gartner client? Finance transformation consulting enables CFOs to modernize data, technology, operating models, processes and talent through integrated, AI-enabled approaches. Use these insights to evaluate providers’ capabilities and identify the best-fit partner. Overview ...

Analyst(s):   Geraldine Garaud   |   Marco D'Ascoli
Premium Research Apr 2024
... Many chief sales officers grapple with the underutilization of inside sales, sacrificing significant growth potential. This research helps CSOs transform inside sales into a dynamic growth engine, aligning with buyer preferences and optimizing modes of engagement. Overview Introduction Analysis Gartner ...

Analyst(s):   Greg Hessong
Premium Research Apr 2025
... Successful sales execution requires an effective sales process. Tech CEOs can use this self-assessment tool to identify key areas to develop, improve and optimize using top practices for startup and maturing sales teams. Overview About the Tool and Its Results Directions for Use Contributors Gartner ...

Analyst(s):   Raymond Paquet   |   Patrick Stakenas   |   Michele Buckley   |   Warren Johnstone
Premium Research Nov 2024
... The sales operations function continues to evolve in scope and the skills needed to support sales, with new technology and decision-driven analytics fueling this evolution. Sales operations leaders must prepare for new execution demands by reassessing strategic visions and organizational designs. Overview ...

Analyst(s):   Sandhya Mahadevan   |   Tyler Huguley   |   Kelly Fischbein   |   Guy Wood   |   Steve Rietberg
Blog Post March 31 2016
... a recent survey with Gartner associates, we asked why the Gartner sales department is the greatest and here’s what a few people had to say. “Sales at Gartner is great because you know you are among some of the best people in the Sales profession. You are coached and developed constantly to become more ...
Premium Research Apr 2024
... Sales performance management (SPM) solutions automate incentive compensation processing while providing greater sales and financial performance insights. Sales operations leaders can use this research to identify SPM tools that can maximize operational and planning effectiveness. Overview Strategic Planning ...

Analyst(s):   Steve Rietberg   |   Simon Escobar   |   Melissa Hilbert   |   Roland Johnson   |   Sandhya Mahadevan
Premium Research Apr 2025
... Sales performance management (SPM) solutions automate incentive compensation processing while providing greater sales and financial performance insights. Sales operations leaders can use this research to learn more about the market for SPM tools and what differentiates vendors. Overview Strategic Planning ...

Analyst(s):   Sandhya Mahadevan   |   Roland Johnson
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