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Research Oct 2025
... Analyst relations (AR) supports sales by boosting buyer perception and directly supporting sales efforts. AR leaders drive greater, more traceable commercial impact by adopting a blended strategy of air cover, indirect support (for sales enablement and marketing) and direct sales engagement. More Detail Gartner ...

Analyst(s):   Julian Dobbins
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Research May 2025
... Access Research Already a Gartner client? Sales organizations often struggle with launching sales methodologies due to fragmented execution, leading to low adoption and ineffective outcomes. Sales enablement leaders must ensure a methodology’s success through executive alignment, frontline leadership ...

Analyst(s):   Bill Yetman
Premium Research Jul 2025
... Equinix sellers faced challenges to effectively use data and intelligence to improve sales outcomes. Sales enablement leaders can use this case to learn how Equinix developed a sales AI assistant to enhance sellers’ capability in handling and using customer and contextual data for better outcomes. Case ...

Analyst(s):   Kelly Fischbein
Article July 21 2026
... anonymization and governance. Define clear data governance protocols that enable speed without compromising security. Catalyze value for the wider team with a lab for decision rehearsal. When AI is launched to the entire sales force without targeted proof of value, sellers remain skeptical, adoption ...
Research Apr 2025
... business objectives of sales software buyers are spread broadly across improving top-line results, optimizing talent and driving operational excellence. Product leaders can use these results to validate their roadmap, messaging and sales enablement. Overview Data Insights Note 1: Sales Software Categories ...

Analyst(s):   Roland Johnson
Announcement June 21 2022
... from the digital commerce experience, digital content and sales tools must cause customers to pause, deliberate and make better decisions for their needs. Gartner recommends marketing leaders seeking to improve digital buying and sales enablement should: Offer information and tools that prompt buyers to ...
... organization. Create an AI Strategy for Your Sales Organization Create an AI strategy for your sales organization that enables strategic conversations and guides prioritization and investment decisions. Design and Execute Impactful Sales Kickoffs Deliver a high-impact sales kickoff that that energizes your team ...
Premium Research Jan 2026
... AI is rendering traditional sales and revenue enablement obsolete, necessitating a complete overhaul of operational processes. Leaders must adopt an AI-native model with hybrid, pod-based teams to deliver scalable, high-velocity, personalized support in a data-driven market. Insights at a Glance Strategic ...

Analyst(s):   Roland Johnson   |   Doug Bushée
Research Apr 2026
... Access Insights Already a Gartner client? The market for CSP AI-enabled marketing and sales solutions has been evolving from a one-size-fits-all business support system solution to specialized offerings and features for specific tasks. Trends impacting this market include adoption of AI agents, agentic ...

Analyst(s):   Khurram Shahzad   |   Pulkit Pandey
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