... Gartner Sales Podcast co-hosts Betsy Gregory-Hosler and Billy Luckey interview revenue innovators to understand the strategy, people, process, technology, and tactics required to drive growth. In this episode, we talk to Dave Egloff on how CSOs can help the C-suite’s support sales strategy. Overview ...
Analyst(s): Chelsea Johnson | Betsy Gregory-Hosler | Billy Luckey | Dave Egloff
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... implementing a modern, cloud-based CPQ application suite, application leaders responsible for sales applications should follow the recommendations in this note to architect their solution for maximum sales effectiveness and agility. Key Challenges Introduction Analysis Integrate CPQ With CRM and Fulfillment ...
... Online sales are gaining momentum in the auto sector, but many legacy players struggle to move past physical channels. The virtual dealership is a fully digital concept that allows automakers and dealers to take online sales to the next level, unlocking more profitability and customer-centricity. More ...
... partnerships, supply chain, operations and customer engagement — to identify where AI is already delivering value and where gaps remain. This helps enable the strategic and coordinated approach an AI-native business model demands. How enterprises can move toward AI-native business models Enterprises can ...
... integration and robust security. Platform engineering is emerging as a key part of the strategy — internal developer platforms and DevOps platforms enable secure, efficient and consistent integration of AI. More than half of platform technologies are rated high-value, and 75% are in advanced piloting ...
... drive customer loyalty, but meeting CSAT expectations isn’t enough in a fast-evolving market. CSCOs can use this playbook to learn about customer enablement that addresses overlooked customer needs and help drive a holistic customer experience. Overview Gartner Recommended Reading Gartner Research ...
... governance practices slow them down, especially as AI and emerging technologies rapidly evolve how data is used. Learn how adaptive governance can enable faster and more compliant decisions with people data. Gartner Recommended Reading Gartner Research ...
... zero trust. CISOs must champion identity-first security, integrate IAM and cybersecurity teams, and take advantage of IAM as a strategic business enabler. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
Analyst(s): Oscar Isaka | Phillip Shattan | Zachary Smith
... Digital commerce fulfillment profitability is a growing concern for CSCOs. Consumer demands for delivery personalization now enable the CSCO to reframe the supply chain’s role from cost containment to cost avoidance while improving customer experience and revenue at the same time. Analysis Next Steps ...