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Research Mar 2017
... Access Insights Already a Gartner client? This guide enables an open innovation and business-led ideation approach that brings clarity to a volatile, diverse and complex technology landscape. Using this guide as an education and best-practice tool, EA and technology innovation leaders can take a leadership ...

Analyst(s):   Mike Walker
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Research Aug 2021
... Vendors’ positions in this Magic Quadrant reflect clients’ expectations in areas like augmented-reality-enabled customer collaboration, knowledge harvesting, AI-driven quality control and customer self-service. When assessing vendors, seek proof of improved technician-supported business outcomes. Market ...

Analyst(s):   Naved Rashid   |   Jim Robinson
Premium Research Feb 2020
... outcomes is hard. Enterprise architecture and technology innovation leaders should appoint a cloud architect to build a bridge between business and IT, enable robust cloud architecture and scale cloud efforts. Analysis What Does a Cloud Architect Do? How Do Cloud Architects Work With Other Roles? What Range ...

Analyst(s):   Arun Chandrasekaran
Research Oct 2017
... Team of Experts Prioritize Work to Align With KPIs, SLAs and Strategic Initiatives That Put the Digital Commerce Customer Experience at the Center Enable Business-Led IT, Rather Than Reining in Shadow IT Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Christina Klock
Research Nov 2024
... Access Research Already a Gartner client? Cloud application platforms remove infrastructure management complexity, support dynamic scaling and enable product teams to deliver faster customer value. This research helps software engineering leaders to evaluate cloud application platform vendors and find ...

Analyst(s):   Anne Thomas   |   Tigran Egiazarov   |   Mukul Saha   |   Steve Schwent
Research Apr 2017
... Forces such as digital transformation and the need for greater agility, speed and innovation are tearing IT operating models apart. Gartner research enables CIOs to design IT operating models, underlying capabilities and organizational structures to execute new and emerging business strategies. Scope Analysis ...

Analyst(s):   Donna Scott   |   Simon Mingay
Research April 09 2024
... Strategic Technology Trends will help your organization build and protect itself while generating value. Download the research to explore: Developer enablement: Remove impediments that hold teams back from achieving their full potential. AI-augmented software development: Enhance teams with AI technologies ...
Research May 2019
... Gartner client? Blockchain offers many opportunities for CSPs, but requires development, deployment and support skills more aligned with IT revenue enablers than traditional carrier technology talent. CSP CIOs should engage product managers to better exploit blockchain opportunities. Key Challenges Introduction ...

Analyst(s):   Martin Reynolds   |   Monica Zlotogorski   |   Dale Kutnick
Research May 2019
... leadership priorities like revenue/value creation, cost optimization/efficiency and risk mitigation. Key Challenges Introduction Analysis Determine How IT Enables and Facilitates Value Creation/Revenue Generation Demonstrate IT Spending and Cost Control Focused on Business Outcomes Identify Risk Exposure and ...

Analyst(s):   Robert Naegle   |   Chris Ganly
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