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Research Mar 2017
... approach of structured interventions to establish data-driven decision making and mitigate the effect of bias. HR IT application leaders must make D&I enablement a key component of their HCM technology strategy. Impacts Analysis Definition of Diversity and Inclusion Why Is D&I Becoming More Important Today ...

Analyst(s):   Melanie Lougee   |   John Kostoulas
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Research Nov 2019
... Baseline: Create Transparency in the Cost Base, Provide Multiple Views of the IT Budget Organize the Cost Base Compare Cost Baseline With Peers to Enable Gap Analysis Identify Opportunities: Expose and Evaluate Actionable Cost Saving Options Generate a Comprehensive List of Opportunities Iteration 1: ...

Analyst(s):   Jim McGittigan   |   Bryan Hayes
Research Apr 2017
... Help? Promote High-Impact Customer-Centric Solutions by Designing and Enabling the Digital Platform CSO Challenges What Can EA Leaders Do to Help? Enable Operational Flexibility; Help the CSO Pivot Agilely by Making Innovation and Collaboration Simple, Effective and Routine CSO Challenges What Can EA ...

Analyst(s):   Matthew Goldman   |   Saul Brand
Research May 2019
... Access Insights Already a Gartner client? APAC CEOs are focused on digital business initiatives as the key enabler of growth. With IT as their No. 3 business priority, CEOs expect CIOs to be active partners in this journey. In this research, we show CIOs what they have to do to be successful. Survey ...

Analyst(s):   Partha Iyengar
Premium Research Oct 2019
... Access Insights Already a Gartner client? Full life cycle API management is the basis of an effective API strategy. To enable application leaders in digital and integration teams to select the right full life cycle API management software products and services, we define Critical Capabilities based on ...

Analyst(s):   Aashish Gupta   |   Mark O'Neill   |   Paolo Malinverno
Research November 26 2019
... salient experiences are key to a high-impact CX strategy? How to build a CX strategy rooted in salience? How to recognize and seize opportunities to enable customer self-affirmation? Why a “fix-first” strategy isn’t enough to drive customer loyalty? Does a personalized experience have a lasting impact ...
Research May 2017
... Portfolio and Catalog, and Validate With the Rest of the Business Step 4: Determine Standard Costs for Risk and Security Business Services Step 5: Enable the Business Units to Choose Service Levels Based on the Cost Benefit and the Desired Level of Risk Step 6: Manage Risk and Security Budget as a Function ...

Analyst(s):   Paul Proctor   |   Jeffrey Wheatman   |   Rob McMillan   |   Sam Olyaei
Research Aug 2020
... integration can provide. Analysis What You Need to Know The Hype Cycle The Priority Matrix Off the Hype Cycle On the Rise IT/OT Hybrid Servers IoT-Enabled Product as a Service OT-Applied TAM At the Peak Cyber-Physical Systems IT/OT/ET Alignment Smart Robots OT Professional Services IT/OT Skilled Workforce ...

Analyst(s):   Ivar Berntz   |   Kristian Steenstrup   |   Simon Jacobson
Research Jul 2018
... Monitors Chatbots At the Peak Smart Robots Conversational User Interfaces Internet-Delivered Linear TV Bluetooth 5 Bots Robotic Vacuum Cleaner VPA-Enabled Wireless Speakers Gesture Control Devices Virtual Assistants Sliding Into the Trough Home Automation Connected Home LPWA Computer Vision Predictive ...

Analyst(s):   Fernando Elizalde
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