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Research Sep 2024
... research provides I&O leaders, product managers and teams using DevOps methodologies step-by-step guidance to build dashboards with metrics that help monitor progress and communicate the business and product value delivered to stakeholders. Gartner Research ...

Analyst(s):   Ashish Banerjee
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Premium Research Mar 2025
... administration signals, educate senior management about which AI laws have momentum and continue to assess business and third-party bias testing and monitoring. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Dian Zhang   |   Laura Cohn
Premium Research Apr 2022
... results to technology-focused metrics. CSP CIOs can achieve stronger outcomes by ensuring that the relevant business outcome KPIs are included and monitored consistently while working with ITSPs. Gartner Insights Abstract ...

Analyst(s):   Amresh Nandan   |   Jouni Forsman
Premium Research Feb 2024
... Corporate controllers who reduce financial errors by digitizing their operations do so by building technology acceptance on their teams. Use this playbook to assess accounting’s work to build technology acceptance and determine the next steps to advance technology acceptance among accountants. Overvi ...

Analyst(s):   Mallory Bulman   |   Francois Christophe
Premium Research Feb 2024
... Corporate controllers worry they will select technology for their organizations that staff will not accept. Baker McKenzie realized that by incorporating staff feedback into the vendor testing process, it could increase team acceptance of new technology and make smarter purchasing decisions. Case Ove ...

Analyst(s):   Jessica Kaplan   |   Mallory Bulman
Premium Research Apr 2024
... In principle, finance transformation should free up staff’s capacity for high-value work, but corporate controllers still find staff pushed to low-value work by internal customer demands. Learn how E.W. Scripps’ controller shapes internal customers’ demands to encourage high-value accounting work. Ca ...

Analyst(s):   Andrew Lubrano   |   Mallory Bulman
Research Jul 2026
... Access Insights Already a Gartner client? Many organizations focus on AI literacy when evaluating GenAI talent, overlooking broader readiness. This research clarifies the literacy-readiness distinction and guides leaders with assessment frameworks and vendor-selection advice for hiring purposes. Gartner ...

Analyst(s):   Rania Stewart
Premium Research May 2026
... and sustain effective ERGs with guidance, templates, and best practices. It covers structure, leadership, funding, and metrics to ensure ERGs drive talent and business results. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Sampurna Maitra   |   Matt Gerber
Premium Research May 2026
... market is shifting to AI-driven, end-to-end reinvention. As consulting firms compete on outcomes, success depends on aligning technology, processes and talent to deliver faster, measurable value in a more complex environment. Insights at a Glance Gartner Insights Abstract ...

Analyst(s):   Geraldine Garaud
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