Published: 20 February 2024
Corporate controllers who reduce financial errors by digitizing their operations do so by building technology acceptance on their teams. Use this playbook to assess accounting’s work to build technology acceptance and determine the next steps to advance technology acceptance among accountants.
Almost six out of every 10 accountants report making errors at least monthly, and one-third make them weekly.
Controllers are digitizing their operations to reduce these errors. The controllers who are most effective at reducing errors are more effective at building technology acceptance — staff’s perception that the technology they have available to them is useful and easy to use — to unlock desired improvements from technology.
Companies that digitize with high technology acceptance for their technology environments see a 75% reduction in financial errors, but only about one-quarter of accounting teams report high technology acceptance for their technology
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Analysts:
Francois Christophe, Mallory Bulman
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