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Research Jun 2025
... Already a Gartner client? Changes in U.S. administration policy are impacting both the work and home life of many U.S. employees. CHROs must closely monitor trends in employee effort, engagement and well-being in order to safeguard against major risks to workforce performance and organizational culture. ...

Analyst(s):   Emily Meltzer   |   Dhawal Chawla   |   Trisha Rai
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Research January 23 2026
... Unlock Customer Confidence B2B buyers are facing a crisis of confidence Gartner research shows that nearly 70% of B2B customers feel overloaded with organizational complexity and are facing roadblocks, including unclear decision making and conflicting priorities. Improving customer confidence is criti ...
Research January 23 2026
... Help customers confidently progress through the buying journey Fifty-five percent of customers say that making informed trade-offs between vendors and their capabilities is difficult based on the information encountered during the buying process. Buyers, overwhelmed by information, are struggling to ...
Premium Research Jul 2025
... Persistent talent shortages and cost constraints require organizations to adjust their talent strategies during periods of disruption. By using internal and labor market data, CHROs can work with recruiting leaders to build adaptive talent strategies that plan for the potential impact of different scenarios ...

Analyst(s):   Tess Lawrence
Premium Research May 2026
... to activate culture — diagnose values at risk and reemphasize culture, help leaders redesign decisions and behaviors that demonstrate culture and monitor risk signals. Insights at a Glance Continuous Change Makes It Hard to Activate Culture HRBP’s Role in Activating Culture Through Change Three HRBP ...

Analyst(s):   Ishita Sharma
Premium Research Dec 2025
... engage and retain employees in an evolving talent landscape, CHROs must develop modern, integrated “build and borrow” talent development strategies that meet both business and employee growth needs. Use this tool to create and socialize an integrated talent development strategy with your HR leadership ...

Analyst(s):   Sasha Tuzel
Premium Research Sep 2025
... CHROs and recruiting leaders must build healthy talent pipelines for their most critical roles and skills. Learn how Abbott invests in early career and internship programs and engages candidates over a multiyear timespan to maximize conversion. Case Overview Problem Critical Components Results Recommendations ...

Analyst(s):   Skye Hartsoe
Premium Research Aug 2026
... Organizations are struggling to align the workforce with business strategy as AI reshapes work. CHROs should use this framework to identify key work and workforce capabilities, determine how work will be performed, and secure financial investments to close any workforce gaps. Insights at a Glance Stra ...

Analyst(s):   Caitlyn McDonough   |   Russ McCall   |   Vatsala Syed
Premium Research Apr 2026
... Failing to adapt the talent management operating model during an AI transformation risks reduced ROI and continued siloed processes with generic solutions. CHROs must identify structural, role, and capability changes to transform talent management to achieve the needed enterprisewide talent outcomes. Insights ...

Analyst(s):   Cian O Morain   |   Alistair Kidson   |   Annika Jessen
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