... designing an optimal service channel strategy; measuring and reducing customer effort; and how to hire, develop and retain high-potential frontline talent. Follow news and update from the Gartner Customer Service & Support Practice on Twitter and LinkedIn using #GartnerCSS. Members of the media can find ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... sales officers (CSOs) and sales leaders must find innovative ways to exceed revenue targets despite the unrelenting uncertainties caused by inflation, talent scarcity and supply chain disruptions. At the Gartner CSO & Sales Leader Conference, sales leaders and their teams will gain unique actionable insights ...
... and service providers. Sessions will cover how organizations can navigate challenges - such as AI in finance, CFO leadership effectiveness, finance talent management, finance technology strategy and finance transformation leadership. Follow news and updates from the conferences on X using the hashtag ...
... designing an optimal service channel strategy; measuring and reducing customer effort; and how to hire, develop and retain high-potential frontline talent. Follow news and update from the Gartner Customer Service & Support Practice on X and LinkedIn using #GartnerCSS. Members of the media can find additional ...
... The Gartner CSO & Sales Leader Conference is taking place May 20-21, 2025 in Las Vegas, providing sales leaders with the latest research on AI, sales talent, and transformative sales leadership. Follow news and updates coming out of the conference on the Gartner Newsroom and on X and LinkedIn using #GartnerSales ...
... alignment across the E2E supply chain. Today is the opportunity to elevate performance by embracing process and technology innovations while investing in talent and improving cross functional collaboration. The next Gartner Supply Chain Planning Summits will take place in: London: November 3-4 Denver: December ...
... procedures to accommodate hybrid operations is of the utmost importance in 2019 and beyond. “In short, talent is the critical ingredient for a modern, high-performing technology organization, and great talent is in high demand. People that show versatility and adaptability are quickly becoming must-haves, ...
... Transparency holds leadership accountable and bolsters seller buy-in because sellers are a critical part of the drag reduction process. Equip frontline sales talent with the skills to succeed in a virtual selling environment The 2022 Gartner B2B Buyer Survey shows that 75% of customers often prefer to learn and ...
... with smart machines, seeking technology expertise IT often doesn't have.
“You must build talent for the digital organization of 2020 now. Not just the digital technology organization, but the whole enterprise. Talent is the key to digital leadership. Build credibilityand drive your enterprise toward its ...