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Research Jun 2024
... responsibly while ensuring reliable, repeatable and auditable results. This research helps finance transformation leaders build a measured AI maturity model, mitigate risks and deliver value. Overview Why This Matters How to Use Analysis Next Steps Gartner Recommended Reading Gartner Research ...

Analyst(s):   Mark D. McDonald
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Premium Research Dec 2024
... FP&A leaders are struggling with an overextended delivery model that isn’t providing the support necessary in an increasingly complex decision and planning environment. Join to learn how FP&A leaders leverage technology business partnering capacity, transforming FP&A into an enterprise capability. Session ...

Analyst(s):   Peter Brannigan
Research Mar 2021
... evaluate the organization’s capabilities and take steps to advance the organization’s maturity. Gartner’s K-12 education digital learning maturity model offers CIOs an effective framework for doing so. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Kelly Calhoun Williams
Research Mar 2024
... foundations strategy struggle to realize the value of modern digital solutions and tools. Enterprise architecture leaders should use technology reference models to help define, assess and plan their digital foundations strategy to achieve the promise of these tools. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Gilbert van der Heiden   |   Andreas Frangou   |   Shubhangi Jena   |   Andrew Gianni
Research Apr 2024
... Access Research Already a Gartner client? Most executive leaders from Japan expect GenAI’s impact on business model design to fuel growth. This differs from other geographies that expect GenAI-fueled growth from new products and operational improvements. Executive leaders in Japan can use this research ...

Analyst(s):   Jorge Lopez   |   David Furlonger   |   Hiroyuki Katayama   |   Dave Aron   |   Tsuneo Fujiwara
Research Apr 2024
... Access Research Already a Gartner client? A customer success capacity model is key to achieving customer retention and expansion goals at scale. Revenue and retention leaders tasked with determining the appropriate customer success manager to customer ratio for CSM staffing and allocation should use ...

Analyst(s):   Jennifer MacIntosh   |   John Quaglietta   |   Michael Maziarka
Research Jun 2024
... processes and technology. Customer service and support leaders should partner with their colleagues throughout the business and IT to build a governance model designed to support and sustain their DCE programs. Overview Introduction Impacts and Recommendations Gartner Recommended Reading Gartner Research ...

Analyst(s):   John Quaglietta
Premium Research Feb 2025
... unlock value and expand opportunities in energy management products, offering a roadmap to energy resilience. Product leaders can use this maturity model to align value propositions with customer ambition, making products more attractive and potentially increasing sales. Overview Analysis Gartner Recommended ...

Analyst(s):   Lauren Wheatley   |   Lloyd Jones
Premium Research Nov 2024
... This Consult the Board survey summary features inputs from nine Data and Analytics Research Board members regarding their operating models for master data management (MDM). It outlines the complexity of the MDM environment that members manage, the architecture patterns for MDM, and the distribution of ...

Analyst(s):   Research Board Research Team
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