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Research Dec 2017
... through which they monetize the products. A new funding model and business unit success served as a pilot for a new enterprisewide I&T operating model. Case Study Monetizing a Digital Platform A New Design Sets the Stage for a New Operating Model Gartner Insights Abstract ...

Analyst(s):   Simon Mingay   |   Ian Cox   |   Donna Scott
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Research Feb 2021
... Insights Already a Gartner client? Leading CIOs deliberately design the I&T operating model to generate the most value from I&T for their enterprise. CIOs should leverage Gartner’s I&T operating model framework to accelerate model design time and assure the I&T capabilities to achieve strategic goals. Analysis ...

Analyst(s):   Donna Scott
Premium Research Mar 2024
... Data and analytics governance operating models must be flexible and scalable for diverse initiatives and interconnect with other governance bodies. Data and analytics leaders can use this research to design an optimal governance operating model for their organization and its business objectives. Overview ...

Analyst(s):   Saul Judah   |   Sarah Turkaly   |   Andrew White
Research Apr 2026
... use cases. However, use cases imply a continuance of the current I&O model. To unlock AI’s opportunity, heads of I&O and other I&O leaders must step away from this limiting focus and reassess what parts of the human-based operating model are no longer necessary. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Cameron Haight
Premium Research May 2026
... Capabilities & Components Multi-Agent Coordination Agent Control Plane Agent Runtime Authorization AI Asset Registries Agent Front-End App Model/LLM Services Model/LLM Gateway Tool/MCP/API Gateway Agent Gateway Agent Observability Agent Evaluations Agent Guardrails Key Architecture Principles & Patterns ...

Analyst(s):   Steve Deng   |   Gary Olliffe
Research Mar 2026
... Access Insights Already a Gartner client? One-size-fits all GenAI models will fail to drive value at scale. Domain-specific models drive transformational value through specialization and reasoning cost efficiency that generic models lack. Product leaders must act now to capture AI value via use-case- ...

Analyst(s):   Roberta Cozza
Research May 2019
... enterprise operating model as a tool to influence and improve strategy execution across the enterprise. Key Challenges Introduction Analysis Assess Why Strategy Execution Fails in Your Organization 1. Lack of Strategic Clarity and Strategy Processes 2. Misaligned Enterprise Operating Model Use the Enterprise ...

Analyst(s):   Richard Hunter   |   Michelle Coelho   |   Monika Sinha   |   Chet Geschickter
Research Feb 2021
... Gartner I&T operating model pattern must ensure that each component is designed to work with the others to achieve desired results. This reference guide describes the content of each component and the dependencies that CIOs must address in their design of the I&T operating model. Overview Introduction ...

Analyst(s):   Donna Scott   |   Tomas Nielsen   |   Monika Sinha
Premium Research Jul 2026
... As S2P becomes increasingly AI-enabled, value realization depends on robust data foundations, explainability standards and governance models. This note guides procurement technology leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Gartner Recommended Reading ...

Analyst(s):   Peer Community Contributor
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