... Current enablement models block AI-driven revenue. Yet, transformation does not occur through a single redesign. CSOs must expect sequential structural shifts — early stages change how work is prioritized and executed, and later stages redefine ownership and shift performance into systems. Insights at ...
Analyst(s): Bill Yetman
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... 16 Technology Infrastructure Research Board members regarding their IT service management (ITSM) capabilities, focusing on operational resilience, model trade-offs, and planned investment priorities in IT operations and service management. Overview Summary of Results Survey Results Detail Gartner Recommended ...
... patterns and performance requirements, such as latency and packet loss. Agentic AI for cost efficiency and more autonomous operations, and delivery models that guarantee dependability, security, and agility, will be basic requirements. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...
... Research Board members on the current state of their data products, namely the extent of adoption, maturity of their operational practices, the operating model design, and barriers to advancing data product maturity. Overview Summary of Results Survey Results Detail Gartner Insights Abstract ...
... for supply chain performance. The report enables retail CSCOs to benchmark their operations against the practice’s leaders, with a view of operating models, capabilities, and trends. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Chap Achen | Gerhard Grimm | Tessa Mahon
... Capture short-term margins through real-time cost optimization, and secure long-term competitive advantage by focusing on orchestration, localized small models, speed, and sovereignty. Insights at a Glance Strategic Planning Assumption Issue Impact Implications Gartner Recommended Reading Gartner Insights ...
... The AI era exposes the limits of frictionless operating models. Organizations must replace management theater with intentional friction, radical transparency, and evidence-based governance to secure resilience, trust, and adaptability in a world shaped by autonomous systems and finite resources. Overview ...
Analyst(s): Marty Resnick | Lizzy Foo Kune | Daryl Plummer | Frank Buytendijk
... Asset-intensive industries grapple with volatility and uncertainty, requiring higher asset efficiency and resilience. Conventional models of operations with fragmented IT/OT systems hinder optimization. CIOs can unlock autonomous operations by championing IT/OT optimization and multiagent systems. Insights ...
Analyst(s): Lloyd Jones | Simon Cushing | Ricardo Chang
... with a high correlation between total workforce and services revenue. Gartner’s nine guiding principles can transform tech services leaders’ delivery models and create a more agile and flexible workforce. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading ...