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Premium Research Aug 2026
... with a high correlation between total workforce and services revenue. Gartner’s nine guiding principles can transform tech services leaders’ delivery models and create a more agile and flexible workforce. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading ...

Analyst(s):   Katie Gove   |   Gunjan Gupta
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Research Jul 2026
... Access Insights Already a Gartner client? Fragmented operational capabilities across workflows — data, models, GenAI systems, agents and application delivery — prevent organizations from scaling AI beyond pilots. AI engineering provides a unified operating framework that brings these capabilities together ...

Analyst(s):   Sumit Agarwal   |   Chirag Dekate   |   Birgi Tamersoy   |   Haritha Khandabattu   |   Erick Brethenoux   |   Soyeb Barot   |   Arun Chandrasekaran
Premium Research Jul 2026
... Agentic AI is reshaping work and disrupting traditional workforce models. To enable a human-agent workplace, CHROs must partner across functions, redefine accountability, and embed cross-functional expertise. Gartner identified four innovative ways organizations are accelerating this transformation. ...

Analyst(s):   Katie Sutherland   |   Kabeh Vaziri   |   Kristin Sherwood   |   Josie Xing   |   Sneha Ayyar   |   Mark Whittle   |   Aviral Vyas
Premium Research Sep 2026
... OpenAI offers industry-leading foundation models and strong AI coding tools, but its AI portfolio remains narrow compared to many competitors. This unique Gartner analysis compares OpenAI’s capabilities against primary competitors across 10 critical AI capability layers. Note 1: Gartner’s Evaluation ...

Analyst(s):   Gary Olliffe   |   Mark Wah   |   Frances Karamouzis   |   Pieter den Hamer   |   Svetlana Sicular   |   Eric Goodness   |   Chris Howard   |   Tigran Egiazarov   |   Naresh Singh   |   Jeremy D'Hoinne   |   Nitish Tyagi   |   Roxane Edjlali   |   Adrian O'Connell   |   Soyeb Barot   |   Fernando Pereiro   |   Annette Zimmermann   |   Chandra Mukhyala   |   Chirag Dekate   |   Meghan Hollis   |   Sumit Agarwal   |   Russ Hendy   |   Rita Sallam   |   Ray Valdes   |   Haritha Khandabattu   |   Mark Cooper   |   Jason Wong   |   Whit Andrews   |   Cary Pillers   |   Alfredo Ramirez IV   |   Lauren Kornutick   |   Zane West   |   Aaron Rosenbaum   |   Padraig Byrne   |   Luis Pinto   |   Radu Miclaus   |   Jim Hare   |   Ayca Moseley   |   Robert Brown   |   Chris Laske   |   Mark Driver   |   Neil MacDonald   |   Tracy Tsai   |   John Watts   |   Daryl Plummer   |   Alastair Woolcock   |   Enrique Castera   |   Gaurav Gupta   |   Mike Cisek   |   Arun Chandrasekaran
Premium Research Jul 2026
... Gartner client conversations to inform their AI vendor strategy, governance, architecture and commercial engagement as AI moves into enterprise operating models. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Arun Chandrasekaran   |   Eric Goodness
Premium Research Sep 2026
... Gartner First Takes Fresh insights on emerging trends CIOs should view Anthropic’s Model Hardware Standard (MHS) as a signal that enterprise AI vendors are shifting to physical operations, enabling agents to connect and safely run machinery through a universal interface, and potentially streamlining ...

Analyst(s):   Reuben Harwood   |   Jan-Martin Lowendahl   |   Michael Shanler
Research Sep 2026
... decision traces and embedding business processes in the context layer for agents. Software product leaders must innovate to accurately capture and model operational context. Overview Strategic Planning Assumptions Analysis Contributors Gartner Recommended Reading Notes Gartner Insights Abstract ...

Analyst(s):   Kiumarse Zamanian
Premium Research Sep 2026
... work. Latin American CIOs must evolve from technology leaders into architects of enterprise adaptability, aligning governance, talent and operating models to thrive in an AI-intensive future. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading Gartner ...

Analyst(s):   Madelin Santana
... Gartner Expert Sr Director Analyst HR Advisor CHRO - Lead Global Human Resource Function HR Talent CHRO Effectiveness CEO Succession HR Operating Model HR Strategy Personal Leadership and Executive Partnership| HR Strategy and Management B.A Communications Randa Apparel & Accessories,SVP, Global Head ...
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