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Premium Research Jul 2024
... CDAOs often formalize the D&A operating model for the first time in response to rapidly changing D&A practices and technologies, such as generative AI. Foundational D&A capabilities, like D&A governance, D&A architecture and financial management, are needed to drive enterprisewide transformation. Data ...

Analyst(s):   Andrew White   |   Michael Gabbard   |   Jorg Heizenberg   |   Alan D. Duncan
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Research Mar 2021
... competitive advantage and revenue growth. CIOs can partner with CEOs to achieve these strategic objectives by adopting the value-optimizing I&T operating model. In the process, they will integrate IT into the business. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Remi Gulzar   |   Donna Scott
Research Dec 2020
... Access Insights Already a Gartner client? CIOs can use the service-optimizing I&T operating model to deliver on accelerating digital business demands. It requires running IT like a business, staffing new roles to enable the business of IT, and becoming a trusted partner and competitive provider of business-centric ...

Analyst(s):   Joanne Kopcho   |   Deb Curtis
Research Jun 2017
... Access Insights Already a Gartner client? The market for cloud IaaS is dominated by two leading service providers. Other service providers have responded by launching new offerings, but customers must carefully manage the risks of adopting less-mature offerings. Market Definition/Description Understandi ...

Analyst(s):   Lydia Leong   |   Dennis Smith   |   Craig Lowery   |   Raj Bala
Research Sep 2013
... Salesforce.com continues its CRM momentum, and is looking to leverage its Customer Company vision for future growth. IT leaders should note that the company continues to position itself as a premium offering, with the higher industry pricing that goes with that positioning. Overall Rating What You Nee ...

Analyst(s):   Tiffani Bova   |   Patrick Stakenas   |   Adam Sarner   |   Yefim Natis   |   Robert P. Desisto   |   Jarod Greene   |   Patrick Sullivan   |   Mark Driver   |   John Christopher Rizzuto   |   Alexa Bona   |   Donald Feinberg   |   Michael Maoz
Research Mar 2017
... Enterprise architecture and technology innovation leaders can benefit from selecting a high-quality managed service provider when implementing and operating solutions on Amazon Web Services, Microsoft Azure and Google Cloud Platform. Market Definition/Description When to Use This Magic Quadrant Format ...

Analyst(s):   Lydia Leong   |   Michael Warrilow   |   Ron Blair   |   Gregor Petri   |   Mike Dorosh
Research Oct 2017
... Access Insights Already a Gartner client? Market-leading cloud IaaS providers deliver significantly greater capabilities than their competitors, which are relegated to niches. Enterprise architecture and technology innovation leaders must make both strategic and tactical use-case-specific provider sel ...

Analyst(s):   Raj Bala   |   Dennis Smith   |   Craig Lowery   |   Lydia Leong
Research Feb 2021
... Access Insights Already a Gartner client? The biggest challenges when moving from a project- to product-centric model within IT continue to be centered around funding and the inability to effectively change key financial governance processes such as value tracking. CIOs can use insights from this analysis ...

Analyst(s):   Matthew Hotle   |   Jim McGittigan
Premium Research Apr 2026
... those of peers, drive D&A function performance, identify opportunities to optimize investments and resources, and shape their strategy and operating model. Overview Directions for Use What You Get What It Is Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Brian Foster   |   Anay Vaish   |   JC Martel, PhD
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