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Research Jul 2026
... Access Insights Already a Gartner client? Everything as a service is redefining IT services as a utility- and platform-driven model. Heads of I&O must navigate hybrid complexity, control costs and mitigate lock-in while advancing beyond migration to AI-driven, autonomous operations and high-value, service-based ...

Analyst(s):   Jason Donham
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Premium Research Feb 2024
... Businesses prioritize business outcomes, buying experiences and cloud consumption models when buying communication services. CSPs product leaders should use this trend analysis to drive growth by offering services through platforms, improving buyer and partner experiences, and focusing on outcomes. ...

Analyst(s):   Pulkit Pandey   |   Kameron Chao   |   Jouni Forsman   |   Pablo Arriandiaga   |   Mounish Rai   |   Khurram Shahzad   |   Ajit Patankar   |   Gaspar Valdivia   |   Lisa Unden-Farboud   |   Daniel O'Connell   |   Sylvain Fabre   |   Gregor Petri   |   Megan Fernandez   |   Susan Welsh de Grimaldo   |   Jon Dressel
Premium Research Mar 2024
... We summarize the top 10 trends for CSP CIOs across their key priority areas: operating model change, growth, efficiencies, platforms and scaling new technologies. CIOs should use this research collection to fine-tune their technology strategies for 2024. Analysis Research Highlights Gartner Recommended ...

Analyst(s):   Amresh Nandan
Premium Research Apr 2024
... Most financial services leaders in banking prefer to follow quickly, rather than lead, business model disruption. However, they struggle to measure reliably the very outcomes that determine whether this strategy is successful. Use this research to become a more effective fast follower. Gartner Recommended ...

Analyst(s):   Benjamin Seesel   |   Lachezar Manasiev   |   Jack Polizzi   |   Pete Redshaw
Premium Research Jun 2024
... disrupt enterprise operations, optimizing their IT capabilities will help them exploit this technology’s value. CIOs should prepare their IT operating models for operational and strategic changes to enable GenAI. More Detail Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Brandon Germer   |   Joanne Kopcho
Premium Research Jan 2024
... development resources and pose severe risk to an organization. Software engineering leaders should use Gartner’s “plan, address, ignore and delay” or PAID model to evaluate and prioritize the highest risk items and involve business peers to deal with technical debt. Gartner Research ...

Analyst(s):   Stefan Van Der Zijden
Premium Research Jan 2024
... is crucial for organizations to deliver data and AI-centric use cases. This initiative covers innovative design strategies, methodologies deployment models and agile practices to deploy data management solutions effectively. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Ramke Ramakrishnan
Premium Research Apr 2024
... objectives can result in low participation and disappointing ROI. Software engineering leaders must understand the steps necessary to make the business model successful — before they invest in it. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Mark O'Neill   |   John Santoro
Premium Research Jul 2024
... Broadcom’s acquisition of VMware brought major changes to pricing and licensing, requiring conversion to core-based bundled subscription models. Gartner’s eight-step playbook arms sourcing, procurement and vendor management leaders with the tools and insights to turn pricing challenges into success. ...

Analyst(s):   JoAnn Rosenberger
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