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Research Jul 2026
... Access Insights Already a Gartner client? Everything as a service is redefining IT services as a utility- and platform-driven model. Heads of I&O must navigate hybrid complexity, control costs and mitigate lock-in while advancing beyond migration to AI-driven, autonomous operations and high-value, service-based ...

Analyst(s):   Jason Donham
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Announcement April 29 2024
... operating model,” said Alan D. Duncan, Distinguished VP Analyst at Gartner. CDAOs are doing it to support data-driven innovation and accelerate organizational agility, with data governance at the core (see Figure 1). When asked about changes CDAOs need to make to their D&A operating model to be fit for ...
Guide May 14 2024
... more than 50% of GenAI models used by enterprises will be specific to their industry or business function, up from about 1% in 2023. (These domain-specific models are much smaller than the massive GenAI models like GPT-4, and most will be built on top of AI foundation models.) By 2027, more than half ...
Article August 27 2026
... platforms will disrupt high-tech revenue streams and business models. Why it matters now: Trillions in AI infrastructure investments demand equally massive revenue, forcing industry-wide transformation. What to do next: Reevaluate your business model and prepare for platform-driven disruption in the tech sector ...
Conference May 29 2026
... and security that build trust and drive impact. Prioritize use cases, ready your organization for human-AI collaboration, and adapt your IT operating model to deliver value with AI. Sample Sessions The CIO’s IT 2030 Roadmap: AI-ready to Agent-Ready to Democratization-Ready Rajesh Kandaswamy, Distinguished ...
Article May 21 2025
... experimentation, probabilistic planning and stress testing. Align network design and sales and operations planning (S&OP) using a shared probabilistic digital model of resource performance. Focus on resource performance and value metrics rather than plan attainment metrics, reorienting the decision-making process ...
Premium Research Feb 2024
... In a December 2023 survey, many healthcare provider organizations reported they are actively implementing large language models and generative AI technologies. CIOs can use these findings to understand industry direction and benchmark against adoption trends and use-case priorities. Overview Survey Objective ...

Analyst(s):   Laura Craft
Premium Research Apr 2024
... Taipei City Government introduced the Emergency Management Information System. This case study provides CIOs examples of how big data integration and AI models are used to streamline communication, coordination and response operations during emergencies. Case Overview Contributors Gartner Recommended Reading ...

Analyst(s):   Michael Brown
Premium Research Apr 2024
... AI experimentation and productionization is slowed by the need for teams to identify the available AI ecosystem (AI models, licenses, tools etc.) and secure approvals. EA leaders must enable a plug-and-play environment and streamline the governance checks needed to scale AI experiments. Gartner Recommended ...

Analyst(s):   Enterprise Architecture Research Team
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